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Gates Chevrolet of South Bend - Service Center

South Bend, IN

4.4
116 Reviews

116 Reviews of Gates Chevrolet of South Bend - Service Center

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October 26, 2020

They were informative....researched the problem and fixed it. The front drivers side tire had a vibration at higher speed. Found that the weights added were not correct. Very helpful! More

by KATHYTROYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Hann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

I had to get new battery, mine was completely dead, expecting to take forever and cost fortune, instead I was there only over 1 hour, and didn’t cost anymore then if I went elsewhere, so relieved and w More

by STEPHENMP2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Hann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2020

I am very pleased with my car repairs and the service from Gates. Mike kept me well informed as they worked on my car and I appreciated that very much. I highly recommend Gates for car service! More

by SJTOROK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
October 12, 2020

Mike did a great job setting everything up. They noticed some damage to a headlight that wasn't visible during the estimate and worked with our insurance company to make sure it could be taken care of durin More

by DWIGHTNOBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike-5 stars
October 12, 2020

Just started coming to Gates for oil change about a year ago! I’m very happy and satisfied with not only the professional service but also the staff. Very friendly. More

by irishsandra3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Hann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

Lloyd W. Chadwick in parts department ... great customer service with a smile. Lloyd was clear, expeditious, addressed my needs in a timely manner, friendly, warm, and reasonable. Please make sure he More

by mailehron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Hann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

I came to Gates in Ireland rd. in South Bend. My service person was Ms. Teena, and she took care of me, I’ll be back! More

by TAQUILATAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

Great service, everybody is very on point. If you have a problem they will try there best to salve it. I have no complaints with this dealership👍🏾 More

by FLEETPOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Hann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Each time all have been very professional and timeline have been kept. There is never an issue with insurance filing or change in price quoted. More

by MSALAZAR94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2020

3 weeks was way too long. When we were called to pick up truck it was not completed on a Friday. Had to come back on Tuesday afternoon so it was an extra trip. More

by FRANNOTREDAME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Swanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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