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Gates Chevrolet of South Bend - Service Center

South Bend, IN

4.4
116 Reviews

116 Reviews of Gates Chevrolet of South Bend - Service Center

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November 08, 2019

mirror cap replacement the manager examined the mirror, took me into his office, ordered the part, I checked the next day-the part was in, set an appointment for installatio More

by KAXP2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Gates Chevrolet of South Bend responded

Good morning, Thanks for the great review. We are so happy that you chose Gates for your service and body shop needs.

November 05, 2019

Worked until it was right I had a back window replaced and on the drive home I noticed it was defective. I called and brought it back, and they ordered a new one pronto. That More

by EMTSUPERGIRL
Recommend Dealer
Yes
Employees Worked With
October 22, 2019

Great service! Teena always does a great job! And I know my car is in good hands in the shop. And they have a very reliable service! More

by JMHUGGZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Gates Chevrolet of South Bend responded

Good morning ,we thank you very much for the great review and confidence you have in our shop.

October 19, 2019

Not happy with oil change Not happy with the last two oil changed . 1st one old oil still leaking when take car home. Second one oil leaking from oil filter. Take the car back More

by HORRYTRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
October 09, 2019

Wonderful You guys are always professional, polite, great quality and go the extra mile for the customer!! Thanks for being awesome!!! I will never take my vehi More

by MMALICKI16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Gates Chevrolet of South Bend responded

Thanks Dave and Michelle, sure appreciate all your business.

October 07, 2019

Professional Worn part was discovered, estimated and repaired in a very quick and professional manner. Highly recommended! Consistant High Quality customer servi More

by RG75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2019 -

Gates Chevrolet of South Bend responded

Thanks for the great review, we sure appreciate all your business

October 07, 2019

Gates The wait was rather lengthy, otherwise the visit was fine. Questions and concerns were addressed in a courteous manner. Best mechanic service I have More

by NNIKKIROB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Gates Chevrolet of South Bend responded

Thanks for the great review, I do apologize if the wait was longer than expected. Hope to see you again real soon.

September 09, 2019

Service Review Teena provided me with great service and is the main reason I return to your shop that has provided my service needs for the last few years on the mul More

by JON.MEIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Gates Chevrolet of South Bend responded

Thanks for the great review, we really appreciate the opportunity to service your vehicle.

August 29, 2019

Wrong Number, Right Service I had called the McKinley phone number by accident, but went to see Teena on Ireland Road. She got me in for an oil change within 3o minutes of waiti More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Gates Chevrolet of South Bend responded

We really appreciate the great review, we are glad you called the wrong number.

August 13, 2019

Bad customer service The worse experience I have ever experience with a car bodyshop. We took our Toyota here thinking they would do a good job since we got our toyota fr More

by FRIASJOSE31
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Feb 10, 2020 -

Gates Chevrolet of South Bend responded

Hey there, We are sorry to hear your feedback. We would like to look into your situation to see how we could improve. If you would be so kind, please email editor@gatesautomotive.com with a brief description. We look forward to learning how we can improve. Thank you.