Gates Chevrolet of South Bend - Service Center

Went in for a simple oil change and they forgot to put the oil stick back causing oil to go everywhere. I notice when the oil started to burn and smoke was coming out of the trunk due the surface being ho the oil stick back causing oil to go everywhere. I notice when the oil started to burn and smoke was coming out of the trunk due the surface being hot. Very disappointed More

Every time has been great, from vehicle sales to service I tell my friends and family Gates is the best I tell my friends and family Gates is the best More

They got me home where quick and made sure i made it back very nice people nice place has a charging station very nice people nice place has a charging station More

They got me in right away, but had to keep the vehicle over night. Diagnosed the problem and had the vehicle back to me mid morning. over night. Diagnosed the problem and had the vehicle back to me mid morning. More

A VERY NICE NEW BUILDING WITH EFFICIENT AND FRIENDLY PEOPLE. THEY GET THE JOB DONE PEOPLE. THEY GET THE JOB DONE More

They were friendly, fast, and efficient. I will definitely be going back to their service department! I will definitely be going back to their service department! More

I Have Always Dealt with Gates With all my Vehicle Needs. The staff is always Caring , Courtesy and Kind. I currently have a Malibu and I absolutely love it .Gates will always be my number one dealer. The staff is always Caring , Courtesy and Kind. I currently have a Malibu and I absolutely love it .Gates will always be my number one dealer. More

Always a great experience friendly service. Get the job done, and done right. Always feel confident that they know what they need to do, ok. done, and done right. Always feel confident that they know what they need to do, ok. More

My car was having starting issues and I thought it was the alternator because I had it scanned by Autozone and that is what they told me could be wrong. So when I called to get it in I was told at least a the alternator because I had it scanned by Autozone and that is what they told me could be wrong. So when I called to get it in I was told at least a week wait but when I dropped it off Teena ran the scanner on it and it was only a battery( original battery) needing replaced and could be done that day. An hour later I was headed home and was saved a rental car bill. Thanks! More

1.5 hours for an oil change with 1 car ahead of me. The POOR customer service was the worst. Common sense tells you to serve the customer in front of you instead of having full blown conversations with peo POOR customer service was the worst. Common sense tells you to serve the customer in front of you instead of having full blown conversations with people on the phone and customers who have already been helped. Especially while checking out after the long wait. More