Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gates Chevrolet of South Bend
South Bend, IN
129 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 129 reviews
January 13, 2020
I’m happy with the body shop repair job. The only problem was I expected the job to be done on Wednesday? Jan 8th. On the 8th I was told it would be Friday afternoon. So I missed a day of work Thurs problem was I expected the job to be done on Wednesday? Jan 8th. On the 8th I was told it would be Friday afternoon. So I missed a day of work Thursday. Quality is very good. All staff were polite and friendly. More
by PUPFICTIONBOOKS
Verified CustomerEmployees Worked With
Mike was fair and straightforward about the delay.
January 07, 2020
Great place! My husband and I always get our oil changes and tire rotations done at Gates on Ireland Rd. Our last visit was to get new tires for my 2016 Ford Esca My husband and I always get our oil changes and tire rotations done at Gates on Ireland Rd. Our last visit was to get new tires for my 2016 Ford Escape and they did a great job!! More
by CATHYSHAMO
Employees Worked With
Teena Abbiehl
January 02, 2020
Will only work wit Teena if I do come back Went in for oil change, they talked me into adding an additive to it and rotating tires. Not really thinking I agreed. 3 Hours later they came and to Went in for oil change, they talked me into adding an additive to it and rotating tires. Not really thinking I agreed. 3 Hours later they came and told me the lugs nuts would not come off so they broke one lug nut off and instead of charging the 39.00 rate it was 100.00. I paid it, but will not return because they should have let me know that the lug nut would not come off instead of breaking it. I feel I should not have been charged for what they did AND STILL DID NOT ROTATE TIES.. No one should have done that. It was their fault and I should not have been charged. Again, after 3 hours. of waiting, this should have been discussed long before then.NOTHING AGAINST TEENA More
by JUANITA.KUBIAK
Employees Worked With
Was not Teena. She is great. Some other girl waited on me Name????.
December 23, 2019
Helpful Very helpful. Pointed out that the McKinley site probably should have been able to fit me in, but got me in very quickly without any hassle. Very helpful. Pointed out that the McKinley site probably should have been able to fit me in, but got me in very quickly without any hassle. More
by JACOB-DOWNS
Employees Worked With
Don’t remember
December 19, 2019
Great service and friendly staff. Prices were good as well! Pricing and service were, and always has been, good. People are friendly and informed on their recommendations and work that needs completed. Always Pricing and service were, and always has been, good. People are friendly and informed on their recommendations and work that needs completed. Always a fair and accurate quote and get the job done in a timely manner. More
by BRIAN.DENTINO
Employees Worked With
Teena Abbiehl
December 18, 2019
Colorado Maintenance While I waited in a comfortable waiting area, my 2005 Chevrolet Colorado had its front end alignment corrected; my heating and cooling blower fan oper While I waited in a comfortable waiting area, my 2005 Chevrolet Colorado had its front end alignment corrected; my heating and cooling blower fan operation corrected; and the leakage at a radiator hose to the radiator repaired with fluid added. All of this work was done in a very timely manner at a reasonable cost. More
by KENNETHGROSS60520
Employees Worked With
Teena Abbiehl
November 30, 2019
Always amazing Teena is an amazing person. Love dealing with her. Very friendly and gets things taken care of. Cant ask for a better person. She has great knowledge Teena is an amazing person. Love dealing with her. Very friendly and gets things taken care of. Cant ask for a better person. She has great knowledge of everything More
by BRANDONSHIP1986
Employees Worked With
Teena Abbiehl
November 11, 2019
Service Teena A. has always provided excellent service. She is knowledgeable and honest. We have brought our vehicles into Gates for numerous years because we Teena A. has always provided excellent service. She is knowledgeable and honest. We have brought our vehicles into Gates for numerous years because we know that Teena will facilitate any repairs that we need! More
by MITCHELA5482
Employees Worked With
Teena Abbiehl
November 08, 2019
mirror cap replacement the manager examined the mirror, took me into his office, ordered the part, I checked the next day-the part was in, set an appointment for installatio the manager examined the mirror, took me into his office, ordered the part, I checked the next day-the part was in, set an appointment for installation, it was installed in about two minutes More
by KAXP2
Employees Worked With
Ray Swanson
November 05, 2019
Worked until it was right I had a back window replaced and on the drive home I noticed it was defective. I called and brought it back, and they ordered a new one pronto. That I had a back window replaced and on the drive home I noticed it was defective. I called and brought it back, and they ordered a new one pronto. That one was as well defective, so they didn't even put it on and ordered one straight from the manufacturer instead of Safelite and ensured everything was correct before giving my car back. I've used this shop a few times and always have good service. More
by EMTSUPERGIRL
Employees Worked With
Brian Stanton
