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Gates Chevrolet of South Bend

South Bend, IN

4.2
129 Reviews

311 E Ireland Rd

South Bend, IN

46614

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Showing 129 reviews

July 12, 2020

I had a low tire. The screw was in the back of my tire. I was able to get a tire the next day. As always great service! More

by SunshineTraverse
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
July 05, 2020

The customer service is beyond expectations at this location. When you’re there, you’re treated like family not a customer. I tell my family and friends this location is my choice for my car services, More

by SunshineTraverse
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
July 03, 2020

Great service as always! Gates is the only place I'll go for an oil change. They do a great job! They are priced right and the service is always great. More

by CATHYSHAMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Hann
June 28, 2020

Resolved my vehicles problem quickly and was not as expensive as I feared and turned out not needing a new transmission but a starter that was bad. More

by GOLDNOTE
Recommend Dealer
Yes
Employees Worked With
Brian Stanton, Dallas Hann
June 27, 2020

Great work and always a lovely time . In and out quickly, with little to no questions from the repair team. Will use moving forward when needed. More

by JOHN.J.GULANICK
Recommend Dealer
Yes
Employees Worked With
Dallas Hann
June 19, 2020

It was good the flood light was loose, my son fixed it if not would have lost it. I did not meet any one but Ray More

by MOONDROPS59
Recommend Dealer
Yes
Employees Worked With
Pamela , Ray Swanson
Jun 19, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your feedback about your experience with us! I'm sorry to hear the floodlight was loose. We have high standards on our repairs and it looks like we missed a detail. I'm sure it's handled now since your son tightened it but feel free to stop in if you'd like us to look at it too. Again, I'm sorry it was loose in the first place. We're working hard to make your next visit a 5-Star experience across the board. Thank you for your business!

June 15, 2020

I was very pleased with the service that I received. It was very quick and efficient. The coffee was a bonus. thank you, there was no bottled water. More

by RWASH1030
Recommend Dealer
Yes
Employees Worked With
Brian Stanton, Teena Abbiehl, Dallas Hann, Ray Swanson
Jun 16, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and glad to hear you enjoyed the coffee. Thank you for allowing us to assist you and thanks for choosing Gates!

June 05, 2020

Good service, friendly staff. Quality work. Nice. Nice. Nice. Nice. Nice. Nice. Nice. Nice. N.n.n.n.n.n.n.n.n.n.n More

by NICKBAU1978
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
Jun 05, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your great feedback and 5-Star rating! We appreciate the opportunity to serve you and we look forward to assisting you in the future!

June 04, 2020

Did an awesome job at fixing my truck. They assessed the problem, let me know step by step, gave me options, and ordered my parts. Fixed it in a day & a half. Everything is working properly & I am very plea More

by SRODEMAN04
Recommend Dealer
Yes
Employees Worked With
Brian Stanton, Teena Abbiehl
Jun 05, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your great feedback about your experience with us! We appreciate the opportunity to serve you and we are glad to have help. Thank you for your business and we look forward to serving you again!

May 26, 2020

Very helpful and fast. Went in for an oil change & tire rotation. They keep me up to date on all the maintenance and services needed More

by SRODEMAN04
Recommend Dealer
Yes
Employees Worked With
Brian Stanton, Teena Abbiehl
May 26, 2020 -

Gates Chevrolet of South Bend responded

Hey there, Thank you for your 5-Star rating and great feedback! We are grateful to serve you and we look forward to assisting you again in the future. Thank you for your business and thanks for choosing Gates!

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