Gates Chevrolet of South Bend
South Bend, IN
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As always courteous service, friendly and helpful staff. Went in for an oil change, paperwork was done quickly and my wait was less than 40 minutes. Went in for an oil change, paperwork was done quickly and my wait was less than 40 minutes. More
Visited the autobody shop after an accident. Good work. Had to wait 3 weeks to get in but once in, timely. Low tire light has been on since. Not sure if the sensor was just not reset or, if the tire is a Had to wait 3 weeks to get in but once in, timely. Low tire light has been on since. Not sure if the sensor was just not reset or, if the tire is actually a little low. Not noticeable by eye or feel. Otherwise, went it smoothly. They worked well with my insurance company. No issues there. More
I went in for a tire replacement I had hit something in a rainstorm and it blew out my tire. Great service and very friendly staff. rainstorm and it blew out my tire. Great service and very friendly staff. More
It was a short wait. They make sure they do extra for you. And it’s a great price. I love this place. I’ll go here every time. you. And it’s a great price. I love this place. I’ll go here every time. More
Very Unprofessional and Rude I was not pleased with the attitude and the lack of attention from being a loyal Gates customers for many years. During our phone conversation, Ray wa I was not pleased with the attitude and the lack of attention from being a loyal Gates customers for many years. During our phone conversation, Ray was unprofessional, rude, and insensitive. In today's environment, people need to know that they matter. If it wasn't for Mike Clark stepping in on my behalf. Our business would had went elsewhere. Because of Mike and his years of representing what Gates stands for "caring and customer satisfaction", I will continue to be a Gates customer but will not have my body work serviced at the Ireland location. More
Installed power steering pump I brought in my car to have them install the pump for me. I dropped it off the night before and it was ready before noon the next day. I was also ha I brought in my car to have them install the pump for me. I dropped it off the night before and it was ready before noon the next day. I was also happy to pay less than they quoted me for the job. Teena is wonderful to work with at the counter. More
Oil Change I always go to this Gates for my oil change on my truck, it is a Diesel Engine and I always have been treated outstanding I always go to this Gates for my oil change on my truck, it is a Diesel Engine and I always have been treated outstanding More
Quick turnaround I called on a Wednesday afternoon and was able to get my car in the next morning. I had my car back and fixed (it was an a/c problem) in about 2 hour I called on a Wednesday afternoon and was able to get my car in the next morning. I had my car back and fixed (it was an a/c problem) in about 2 hours after my appointment time. More
They didnt do anything. They couldn’t fix it so they directed me to the body shop. I did tell them it was about my bumper but they didn’t seem to take that on board. Good directions to the body shop directed me to the body shop. I did tell them it was about my bumper but they didn’t seem to take that on board. Good directions to the body shop More