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Gates Chevrolet of South Bend

South Bend, IN

4.2
129 Reviews

311 E Ireland Rd

South Bend, IN

46614

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Showing 129 reviews

April 25, 2019

Fantastic customer service! Easy Peasy! Getting the original estimate was a breeze! Took all of about 10 minutes and I was out the door! My appointment for repair was quickly scheduled the More

by BITEBLOCK739
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Toole, Brian Stanton, Teena Abbiehl, Dallas Hann, Ray Swanson, Joel Gates
Apr 25, 2019 -

Gates Chevrolet of South Bend responded

We really appreciate the great response, we also appreciate the opportunity to be able to wow you. Hope you will give us the opportunity again in the near future.

April 24, 2019

Dead Battery I had a dead battery that wouldn't take a jump start. Had it towed to Gates Ireland Road, battery replaced and a bunch of codes reset. More

by CAGDOC3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
Apr 25, 2019 -

Gates Chevrolet of South Bend responded

Many thanks for the opportunity to service your vehicle and for the great review.

April 17, 2019

Customer Friendly Service Reasonably priced, quick, and great customer service for oil changes. I've been using the Ireland location for 2+ years, and I would highly recommend More

by SunshineTraverse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Stanton
Apr 17, 2019 -

Gates Chevrolet of South Bend responded

We thank you so much for the positive review ,look forward to seeing you again soon.

April 11, 2019

poor paint job a scratch on our new car was repaired and reappeared about a week later in same spot. they claimed it was something i had done! they would not work wi More

by RONLAVON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaiah
May 14, 2019 -

Gates Chevrolet of South Bend responded

Good afternoon, very sorry to hear about your poor experience, our goal is total customer satisfaction every time. Back on April 12th we responded to you directly. We had talked to Ray the Body shop manager, he said if you would be willing to bring it in, he would be happy to take another look at the vehicle.

April 06, 2019

Service Teena Abbiehl has always been great to work with! She is knowledgeable, informative and honest. She is the reason that we take our cars to Gates for s More

by MITCHELA5482
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
Apr 08, 2019 -

Gates Chevrolet of South Bend responded

Thanks for the great review, we appreciate your loyalty and continued business..

April 02, 2019

Shoulda got it all the first time This repair was for a fuel system failure that required removal of the fuel tank a second time ($499.75 in labor charges!). This repair and charge co More

by RogerB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
Feb 10, 2020 -

Gates Chevrolet of South Bend responded

Hey Roger, We are sorry to hear about your situation. We would like to look more into your situation to see how we could improve. If you could email with editor@gatesautomotive.com with a brief description then we would appreciate it. We look forward to making your next visit a 5-Star experience.

March 28, 2019

Amazing, courteous Teena went above and beyond I taking care of getting my vehicle repaired. Took time to ensure and explained all that was wrong and what needed to be d More

by DWALLEN0216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Stanton, Teena Abbiehl
Mar 29, 2019 -

Gates Chevrolet of South Bend responded

Good morning ,Thanks for the great review. We really appreciate your trust in us , hope to see you back soon.

March 26, 2019

Good people We really enjoyed our recent trip to Gates. Our salesman Christopher was great! Very knowledgeable and respectful of our wants. We will definitely ret More

by Stacie91
Customer Service
Recommend Dealer
Yes
Employees Worked With
Christopher sales
Feb 10, 2020 -

Gates Chevrolet of South Bend responded

Thank you for your great review!

March 25, 2019

Great Service I have been getting tires at Gates service for years. Teena and the staff behind the counter and in the office are the absolute best. More

by R-COLLIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
Mar 26, 2019 -

Gates Chevrolet of South Bend responded

We really appreciate the positive review and trust you put in us, hope to seen you soon.

March 25, 2019

Oil Change Great place! Employees are very friendly and professional. The service is fast and the prices are good. I won't go any place else for my oil change. More

by CATHYSHAMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teena Abbiehl
Mar 26, 2019 -

Gates Chevrolet of South Bend responded

Good morning Cathy, we really appreciate the positive review, it was a true pleasure servicing your vehicle.

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