Gates Chevrolet of South Bend
South Bend, IN
Filter Reviews by Keyword
By Type
Showing 129 reviews
Fantastic customer service! Easy Peasy! Getting the original estimate was a breeze! Took all of about 10 minutes and I was out the door! My appointment for repair was quickly scheduled the Getting the original estimate was a breeze! Took all of about 10 minutes and I was out the door! My appointment for repair was quickly scheduled thereafter, and the repair itself was completed on time and even quicker than I expected! I received a phone call stating that my vehicle was ready for pickup, but it was going to be tight for me to make it there on time before they closed for the day, and the gentleman offered to stay a few minutes late and wait for my arrival! Awesome customer service!! Would use again!! More
Dead Battery I had a dead battery that wouldn't take a jump start. Had it towed to Gates Ireland Road, battery replaced and a bunch of codes reset. I had a dead battery that wouldn't take a jump start. Had it towed to Gates Ireland Road, battery replaced and a bunch of codes reset. More
Customer Friendly Service Reasonably priced, quick, and great customer service for oil changes. I've been using the Ireland location for 2+ years, and I would highly recommend Reasonably priced, quick, and great customer service for oil changes. I've been using the Ireland location for 2+ years, and I would highly recommend. More
poor paint job a scratch on our new car was repaired and reappeared about a week later in same spot. they claimed it was something i had done! they would not work wi a scratch on our new car was repaired and reappeared about a week later in same spot. they claimed it was something i had done! they would not work with us to have it repaired unless we paided again to have it repaired again. my insurance company is State Farm and i may be contacting them to see if i any recourse t More
Service Teena Abbiehl has always been great to work with! She is knowledgeable, informative and honest. She is the reason that we take our cars to Gates for s Teena Abbiehl has always been great to work with! She is knowledgeable, informative and honest. She is the reason that we take our cars to Gates for service!! More
Shoulda got it all the first time This repair was for a fuel system failure that required removal of the fuel tank a second time ($499.75 in labor charges!). This repair and charge co This repair was for a fuel system failure that required removal of the fuel tank a second time ($499.75 in labor charges!). This repair and charge could have been avoided had the prior fuel system repair (six weeks prior) been done more thoroughly. I'm not questioning the $244.26 in additional parts- given the age of the vehicle, but I'm not happy about having to pay the $499.75 labor charge to redo most of what was done in the prior repair. More
Amazing, courteous Teena went above and beyond I taking care of getting my vehicle repaired. Took time to ensure and explained all that was wrong and what needed to be d Teena went above and beyond I taking care of getting my vehicle repaired. Took time to ensure and explained all that was wrong and what needed to be done to repair my vehicle. More
Good people We really enjoyed our recent trip to Gates. Our salesman Christopher was great! Very knowledgeable and respectful of our wants. We will definitely ret We really enjoyed our recent trip to Gates. Our salesman Christopher was great! Very knowledgeable and respectful of our wants. We will definitely return and recommend to our family. More
Great Service I have been getting tires at Gates service for years. Teena and the staff behind the counter and in the office are the absolute best. I have been getting tires at Gates service for years. Teena and the staff behind the counter and in the office are the absolute best. More
Oil Change Great place! Employees are very friendly and professional. The service is fast and the prices are good. I won't go any place else for my oil change. Great place! Employees are very friendly and professional. The service is fast and the prices are good. I won't go any place else for my oil change. More