Gastonia Nissan

Customer service was great. Before going to any dealership, we researched new cars for months. When we started visiting dealerships just to look at cars, every dealership we went to, except Gaston dealership, we researched new cars for months. When we started visiting dealerships just to look at cars, every dealership we went to, except Gastonia Nissan, pressed to make a sale that day even after we stated we were just looking. Most, but not all, salesmen's demeanor changed after they realized that, indeed, we were not buying that day...but not at Gastonia Nissan. We were introduced to Mark when he called to follow up on a promotional offer we had participated in. He didn't pressure us to return, but answered the questions we had. He continued to be available to answer our questions over the phone, by emails, and at the dealership. He was very knowledgeable about the vehicle we were inquiring about. And if he didn't know the answers, he would find the answer. When we were finally ready to purchase a vehicle, we told Mark what we were looking for...which wasn't on their lot. He and the sales manager, Richard, worked diligently to find our car in a day. Considering the research we did before buying the car, we believe we got a good deal on our purchase and a good deal on our trade in. When we started talking numbers, Mark carefully explained all the figures..it all checked out on my calculator. And when we went to sign the papers, there weren't any big surprises. And the customer service didn't end when the papers were signed. Before leaving, he went through a long list of items to show me on the car. We carefully looked over the vehicle before pulling off the lot. I could name many other things Mark did that were helpful. Also, this dealership offers a lifetime limited powertrain warranty at no extra cost (and it wasn't hidden somewhere in the cost of the vehicle or finance fees). We do not anticipate looking for another vehicle anytime in the near future, but would definitely recommend this dealership, specifically Mark Grant. More

IMy husband and I were looking for a Nissan Armada and we went to multiple dealerships looking for the best deal. Mark Grant and his manager Richard gave us the best deal, warranty, and customer service!! Th went to multiple dealerships looking for the best deal. Mark Grant and his manager Richard gave us the best deal, warranty, and customer service!! They were very polite, and knowledgable. There is no comparison, they are excellent at what they do and I highly recommend them! Nissan of Gastonia is the only place to go. More

Mark Grant was very helpful and courteous when I came into the dealership. I had spoken to him on the phone, an told him what I was looking for. He told me to come down and he would make sure I left a sa into the dealership. I had spoken to him on the phone, an told him what I was looking for. He told me to come down and he would make sure I left a satisfied customer. And I did. He answered all my questions about my 2012 Murano and made sure I was taken care of each step of the way. There was a little bit of trouble finding a 2012 Murano that would fit my price and payment range. The dealership found one in South Carolina that was the color and price that fit my needs. I was lent a 2013 Murano to drive until mine was delivered. All in all, I would highly recommend this dealership. This is the second Nissan I have bought from them, and my wife has bought one as well. We are definantly a Nissan family! More

Mark my salesman was very courtious and friendly. Was very accomodating and helpful. Then i got to the finance manager (leon) and he was very friendly and helpfull. Got me financed with great rate in a t very accomodating and helpful. Then i got to the finance manager (leon) and he was very friendly and helpfull. Got me financed with great rate in a timely manner. More

Buying my first used car was a great experience at this location. Mark was a wonderful help in choosing which car would be best for me location. Mark was a wonderful help in choosing which car would be best for me More

Dave Kallam sold me a new car and bought a trade-in in one afternoon. He explained the features and made sure an accessory was installed as soon as it was delivered. Dave takes care of his cutomers! Saman one afternoon. He explained the features and made sure an accessory was installed as soon as it was delivered. Dave takes care of his cutomers! Samantha in customer service was very helpful. More

Great service very friendly. Helped find what I was looking for and payment I was wanting. Would highly recommend to anyone looking for a car. looking for and payment I was wanting. Would highly recommend to anyone looking for a car. More

Service was awesome & Michael Smith was very helpful! They help me find exactly what I wanted. I will continue to buy my cars from gastonia nissan. They help me find exactly what I wanted. I will continue to buy my cars from gastonia nissan. More

Thanks to Dave Kallam I got a great deal on my car. I would definitely reccommend Gastonia Nissan for it's professionalism and quality customer service. would definitely reccommend Gastonia Nissan for it's professionalism and quality customer service. More

Dave Kallam spent two days at the dealership & on the phone helping us find the right vehicle for us. He is very personable making us feel comfortable & covered all the details about the vehicle. We will phone helping us find the right vehicle for us. He is very personable making us feel comfortable & covered all the details about the vehicle. We will recommend Gastonia Nissan to others because of this great experience. More