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Gastonia Chevrolet Cadillac Buick GMC
Lowell, NC
222 Reviews
Gastonia Chevrolet Buick GMC is the premier car dealer in the greater Charlotte area. Browse our inventory of new Chevy, Buick and GMC vehicles as well as used cars for sale. Find monthly special offers and schedule service online. Get auto repair and maintenance done at the Gastonia Chevrolet Buick GMC Service Center in Lowell, NC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 222 reviews
March 31, 2012
McKenney Chevrolet accepted a cash offer for a used Honda Civic and, knowing that I would be driving 2.5 hours, scheduled an appointment for me. My family and I were five minutes away when our salesman (Jar Civic and, knowing that I would be driving 2.5 hours, scheduled an appointment for me. My family and I were five minutes away when our salesman (Jarrod Fraley) called to say he sold the car to someone else. This was AFTER I had just spoken to him to make sure he knew that we had already driven a long way and were almost there. We arrived onsite and the same salesman was unprofessional and unapologetic saying that an agreement is meaningless. I was assured by both the General Sales Manager (Matt Surbeck) and General Manager (Jace Stowe) that this was NOT dealership policy. Acknowledging my mistreatment, they also offered to find me a comparable or better car for a comparable price. They said they would look for me and asked that I keep an eye on their inventory online. They continually said they could not find anyhing and every car I asked about from their online inventory was either "already sold" or "unsuitable for sale". I gave up on this after a few weeks as my costs from not having a fuel-efficient car continued to skyrocket. I called a local independent dealer in my hometown and he found a better car at a better price within 24 hours. What a difference a little motivation makes! Your time and money are better spent elsewhere than McKenney Chevrolet. More
by Cletus
Employees Worked With
Jarrod Fraley, Matt Surbeck, Jace Stowe
Helpful January 31, 2012
We are very please. Everyone was friendly and listened to our wants and concerns. We were treated fairly in a timely manner. We will definitely recommend you to our friends. to our wants and concerns. We were treated fairly in a timely manner. We will definitely recommend you to our friends. More
by eaobennett
Employees Worked With
Scott, John
