Gastonia Chevrolet Cadillac Buick GMC

Kurtis was very friendly and customer oriented. He was able to find us the car that we were looking for. We felt like he gave us a fair price. able to find us the car that we were looking for. We felt like he gave us a fair price. More

My experience at McKenney Chevrolet the best of any auto transactions I've had. Bill Starke was considerate, informative and a pleasure to work with. Plus they had the vehicle I was looking for. Thanks transactions I've had. Bill Starke was considerate, informative and a pleasure to work with. Plus they had the vehicle I was looking for. Thanks More

Saturday, Day 1: Within ten minutes of my posted "dream car" to three dealerships within 125 mile radius, I was contacted by Angelia Matthews via telephone. Informed that it wasn't in McKenney's inv "dream car" to three dealerships within 125 mile radius, I was contacted by Angelia Matthews via telephone. Informed that it wasn't in McKenney's inventory, but promised she would find what I wanted and would call me on Monday. Sunday, Day 2: Checked e-mails and was surprised to received one from Angelia Matthews. She had found exactly what I wanted. Monday, Day 3: Contacted by Russell Shytles, informed my automobile was in the process of being acquired, and signed documents were needed expedite the process. That evening, enduring heavy rains and traffic congestion, he drove more than an hour and a half to my home, to brief me and secure signed documents. Tuesday, Day 4: Received phone call about 2:30 PM. My vehicle would be ready for pick-up at 6:30 PM. Needless to say, I was quite jubilant. But, what the heck, it can wait until morning. Wednesday, Day 5: Arrived at McKenney Chevrolet at 8:45 AM and began my drive home one hour later. Extraordinary attentions to detail were exhibited each and every step of the way from "customer desire" acknowledgement to "customer satisfaction" fulfillment. I labored in Customer Services for over thirty-five years before my retirement and was most impressed by Matthews and Shytles. JOB WELL DONE! More

I purchased a vehicle in Aug 2013. I was told it was rated VERY high, I think an 82. They came down on the price because I have "friends" that work there - and of course doing me a favor. I was told t rated VERY high, I think an 82. They came down on the price because I have "friends" that work there - and of course doing me a favor. I was told that I was getting a DEAL for a car in this good of shape and I'd be sorry if I didn't purchase. I paid a little more than I wanted but they assured me it was in wonderful condition. Since purchasing I have been in their service department four times and need to go back but I don't have the stomach. Trip 1: August - Tires were squeaking and making terrible noise, skipping, thumping. I sat in service dept for over an hour, they said fixed. But not fixed, so I took to another shop, they told me they couldn't fix but something was definitely wrong. Trip 2: September - Contacted the salesman and explained problem. He helped tremendously. I went back to dealership and told them they were not fixed. They replaced brakes for free. Said they didn't hear the noise the first time. Trip 3: September - The fan quit working and radiator overheated, had to have vehicle towed to dealership. They replaced fan and radiator for free. I actually dealt with the salesman again this time and he helped tremendously! Trip 4: November - Once the time changed in the fall, I realized the lights were not working well. Took to retail store to replace headlights, they said they are working, just very dim, may be wiring. Took to dealership, $271 to fix lights. I had to pay $47.50 for them to check but told them I couldn't believe it would cost that much to fix and I would get a 2nd opinion. The very next morning when I went to get in my car, I noticed it was rolled halfway down. Couldn't figure that out, but when I got in to roll it up, I realized that it must have somehow gotten off track and so now we had to PULL it back up and put something in the window to hold it in place. I would call the salesman, but the service department knows how many times I've been in there since I purchased the car less than four months ago. I consider all of these problems pre-existing conditions and they should be fixed free of charge if for no other reason than the constant inconvenience this has caused me. And if that isn't bad enough... I get my tax bill. You know what the car is valued at? $4000. You know what I paid? $7300!!! They made more than enough money to put this car back together! More

Very friendly, knowledgeable sales staff, who are really sold on the Cadillac. Worked hard to make sure we got the right car at the right price. sold on the Cadillac. Worked hard to make sure we got the right car at the right price. More

A new car Customer cannot expect a better car buying experience and exceptional car price than what I encountered at McKenney Chevrolet in Lowell NC! Throughout the car buying process, from the initial experience and exceptional car price than what I encountered at McKenney Chevrolet in Lowell NC! Throughout the car buying process, from the initial drive-up to the dealership to the car selection process to the finance review & approval process to the final new car inspection,Sales Consultants Mark Queen and Randy Woods were highly professional, hospitable and patient while explaining, comparing and demonstrating new car features and dealership services with my wife and me! At all times, I felt comfortable commenting and inquiring about car features, car warranty, car price, car financing, dealership services, and third-party services like Onstar, etc. More importantly, during the car buying - negotiating process, the Sales Consultants were total gentleman: honoring Black Friday sales discounts as advertised and applying the USAA discount where applicable. No Hassle. No Fuss. Just a Straight Forward - Bottom Line - Affordable Price! Nice! What did we purchase? A Buick Enclave! And Yes, my wife is smiling from ear to ear! In a nutshell, McKenney Chevrolet is a AAAAA+ Dealership and We Will Do Business Again!!! Thanks! More

Purchased a Corvette Grand Sport 60th edition. Sales person Bill Starke assisted me in deciding to purchase this car. He worked to get me a phenomenal price. He was very knowledgeable about this car. person Bill Starke assisted me in deciding to purchase this car. He worked to get me a phenomenal price. He was very knowledgeable about this car. I would refer him to anyone that was wanting to buy a Chevrolet. More

Mr varner is a professional salesman and very honest. We were very pleased with his knowledge of the SRX Cadallic that we purchased. We are very happy that Mckenney staff contacted us to come to see Mr Haro were very pleased with his knowledge of the SRX Cadallic that we purchased. We are very happy that Mckenney staff contacted us to come to see Mr Harold Varner. More

I found for the most part McKenney Chevrolet was a good place to do business with. However some things seemed a bit slow in the process of purchasing my new Terrain Denali. The sales person Randy Woods w place to do business with. However some things seemed a bit slow in the process of purchasing my new Terrain Denali. The sales person Randy Woods was friendly, helpful and not pushy, which I really appreciated. The people I encountered were all nice and seemed sincere to be working with me. The proof will be in the future when service issues arise if any do and hopefully none will not. Thank You Jack L. Kirts More

I rated the experience my wife and I had in purchasing a new Buick at McKenney Chevrolet as "Great" because in every aspect of the transaction, the people at this dealership far exceeded our expectations. S new Buick at McKenney Chevrolet as "Great" because in every aspect of the transaction, the people at this dealership far exceeded our expectations. Sales associate Bill Starke was patient, thorough and helpful in arranging for us to test drive several cars and explaining the features and benefits of each. He took time to find out what we needed in a car and worked hard to meet our needs. Once we had focused on the car that was the best fit for us, staff at the dealership worked to arrange a financing plan that fit our budget. They made us feel comfortable and appreciated throughout the process. Long after dark, Bill was still there with us when our gassed up, shined up new Buick was ready for us to drive home. He spent considerable additional time patiently walking us through all of the features of the vehicle and how to operate them. We could not be more pleased with our experience at McKenney Chevrolet and will gladly refer our family and friends to this dealership and return ourselves when we next need to purchase a vehicle. More