196 Reviews of Gary Yeomans Ford - Service Center
Excellent service I always have a great experience every time I've been in for service. I drive all the way over from Casselberry because of the treatment I get when I' I always have a great experience every time I've been in for service. I drive all the way over from Casselberry because of the treatment I get when I'm there. More
Oil Change I am on my second Edge lease and this was my first service with the car. I did not know that a first service was free so that automatically made me s I am on my second Edge lease and this was my first service with the car. I did not know that a first service was free so that automatically made me smile. I also had a recall notice. Bruce Schaaf told me it could be up to 3 hours for the service...now I was not happy because I hadn't planned for that. Nonetheless, in a mere two hours, service was complete including the complimentary car wash. I love this place and Bruce, as all of the guys there, was very nice and accommodating. Kudos to Tech Kyle Clancy too (my son is a Mercedes Tech so I know how hard the techs work)! I never hesitate to recommend Gary Yeoman's and the top notch staff there....you too Dustin! More
Long time customer I have been dealing with this dealer ship for over 50 years and have always been treated with respect and fairness. I would recommend them for sales a I have been dealing with this dealer ship for over 50 years and have always been treated with respect and fairness. I would recommend them for sales and service. More
Repair work My back-up camera quit working and I contacted Gary Boyle the Service Manager who asked me to drop by when it was convenient so he could look at my F- My back-up camera quit working and I contacted Gary Boyle the Service Manager who asked me to drop by when it was convenient so he could look at my F-150, which I did on Friday the 21st. He did some testing and determined the camera needed to be replaced and set an appointment for me to come back on Monday the 24th at 7:30 am. He arranged for me a ride to my office while my truck was being fixed and in about 3 hours later Gary L. called and said my truck was fixed and someone was on their way to my office to pick me up and take me to the dealership, which they did. I was very pleased with the service provided me in every way with this interaction. . "Sandy" Dunn More
Ford Motor factory recall plus regular service. The service representative(Gary Lynn) was knowledgeable concerning the details of the recall and reassured me that there would not be any issues with The service representative(Gary Lynn) was knowledgeable concerning the details of the recall and reassured me that there would not be any issues with parts and labor. I also added regular service for my truck in order to avoid another appointment. This was not a problem and would not take that much more time which was appreciated. Mr. Lynn was easy to deal with and very accommodating. An overall excellent experience! More
Best Customer Service I was very impressed with the service on my Lincoln. They not only vacuumed the inside as well as washing the car. The Works was excellent. I was very impressed with the service on my Lincoln. They not only vacuumed the inside as well as washing the car. The Works was excellent. More
Great service! Helpful service advisors and excellent technicians! Thank you to Tom and Bobbie for their help with my F150’s service and recall appt. Terrific custom Helpful service advisors and excellent technicians! Thank you to Tom and Bobbie for their help with my F150’s service and recall appt. Terrific customer service!! More
Just a nice dealership and the service was perfect I went for the "WORKS" which includes tire rotation as well as oil & filter change, My car is a 2012 Mustang and I always had one guy do all of my ser I went for the "WORKS" which includes tire rotation as well as oil & filter change, My car is a 2012 Mustang and I always had one guy do all of my service so I had a new guy this time, His name is Michael and he did a really excellent job and he will be my guy from now on. The old guy Willie retired and I will miss seeing him at service time. I had breakfast in their great restaurant at a great price. The best and greatest thing about Gary Yeoman's Ford is the do "NOT" try to sell you anything your car does not need like most car dealers do. Just honest friendly people that do good honest work on your car. No, I do not work there or related to Gary.I just like a nice honest place. More
Last service I’ve been going to Gary Yeoman Service Ctr since a vehicle was leased in Nov of 2015. Usually it has been a quick and efficient experience. I did noti I’ve been going to Gary Yeoman Service Ctr since a vehicle was leased in Nov of 2015. Usually it has been a quick and efficient experience. I did notice that the manager there changed and didn’t see the friendly gentlemen the last two times. On an earlier service my key fobs we’re not working right and still under warranty I thought. This was mentioned to the service writer. The response was a question, “ Do I know how to replace the battery?” So Of course I went and replaced it although I thought it would have been covered under warranty. However, the last service was extremely long. My car sat on the rack for a long time without anyone working on it. There seemed to be one mechanic who was on the phone a lot. After over two hours of waiting, we asked the service writer what was up since the car was not being attended to. Shortly after we notified the service writer. they completed the job. They came out to notify us that the car was ready. Also, there was no charge which was nice of them to comp. Luckily, we didn’t have plans to go anywhere after the service. Hope this doesn’t happen too often in the future. More
Nice place and quick service We got there and got checked in went had a bite to eat next thing you know our car was done, they cleaned and washed it which really surprised me I wo We got there and got checked in went had a bite to eat next thing you know our car was done, they cleaned and washed it which really surprised me I would definitely recommend this service facility to everyone. More