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Gary Yeomans Ford Palm Bay - Service Center

Palm Bay, FL

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122 Reviews
Call Service Center (321) 800-4732

122 Reviews of Gary Yeomans Ford Palm Bay - Service Center

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September 10, 2021

Made appointment for service took me right away quickly did service very satisfied very friendly cleaned car and fixed all my problems good dealer ship More

by Bobvalparr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew O’Leary
Report | Print
Sep 15, 2021 -

Gary Yeomans Ford Palm Bay responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

August 31, 2021

My service rep Hugh seems to care about customer service and is very knowledgeable. And here's another sixteen words to meet the minimum amount. More

by Sandman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh OLeary
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Sep 02, 2021 -

Gary Yeomans Ford Palm Bay responded

Hi, it really means a lot to us that you took the time to write such a positive review about Gary Yeomans Ford Palm Bay so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

August 27, 2021

I was snubbed by a Service Advisor on an Oil Change/Tire Rotation as the Shop was too busy. Went to Service Advisor Steve Rothe and after hearing the situation, got my truck right in and then didn't charge More

by huff007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rothe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2021 -

Gary Yeomans Ford Palm Bay responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

July 09, 2021

Great service. Friendly and knowledgeable staff. Got me right in and took care of my vehicle even without an appointment. Would recommend them for all your service needs. More

by Black 250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh
Report | Print
Jul 12, 2021 -

Gary Yeomans Ford Palm Bay responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 17, 2021

Had to go to service for two nails in two tires, or so I thought. Lee Mercier was phenomenal and awesome. He was honest with me and told me that I didn't have to patch two tires. Only one was leaking. The o More

by Jlewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hartt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2021 -

Gary Yeomans Ford Palm Bay responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Gary Yeomans Ford Palm Bay and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 20, 2021

Service Dept. AppointmentThe service department staff Service Dept. Appointment The service department staff fails miserably scheduling service and providing service. My scheduled appointment was for rec More

by rchapman
Customer Service
Recommend Dealer
No
Employees Worked With
Danielle
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Jun 15, 2021 -

Gary Yeomans Ford Palm Bay responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (321) 294-2324 to share more details about your visit so we can make things right. We hope to hear from you soon.

March 18, 2021

As always the Service Rep was very courteous, knowledgeable and fast. Ford Mechanics were at the top of their game and also friendly. Made a trip to the Parts Dept and had the same problem as alw More

by huff007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rothe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 17, 2021

Very attentive to problems that occurred. Clean job. Informed me if all details for repairs. Assisted with contacting my warranty service. Gave me discounts and a loaner for the time they worked on my c More

by Evelynnevarez1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Forte
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October 21, 2020

Chris Hartt. Thanks very much. Service was great, quick and easy! Chris was kind enough to have Ford drive me home. You're the best! More

by puting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hartt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2020 -

Gary Yeomans Ford Palm Bay responded

Thanks so much for sharing your experience with us. We're so happy that it was quick, easy and that Chris was able to schedule the ride home for you. We're looking forward to your next visit and hope you have an amazing day.

October 07, 2020

I took my car in for a slow leak in one of my tires. In less than an hour they had me back on my way. I can always count on this dealership for top-notch service! Thank you! More

by Maineaiac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Mack
Report | Print
Oct 07, 2020 -

Gary Yeomans Ford Palm Bay responded

Thank you for sharing your experience with us! Our customers are always our top priority, and we're glad to have been able to help you promptly and professionally! Have a great day and we hope to see you again soon.

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