Gary Yeomans Ford Palm Bay
Palm Bay, FL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Visited this dealership with my family looking for a base model vehicle. They did not have any base models on the lot so a promotions manager offered a deal on a "Limited" version of the vehicle. We worked o model vehicle. They did not have any base models on the lot so a promotions manager offered a deal on a "Limited" version of the vehicle. We worked out and accepted a deal, shook hands on it, and were told that it was approved by the sales manager. After almost 3 hours at the dealership with the family and after filling out all the paperwork, when we were ready to sign the final purchase papers, the finance manager asked us to sign the contract with numbers that were $2K higher than what was previously agreed. We pointed out the discrepancy and the finance manager said he could not sell the car for the previously agreed amount. I was astonished at the lack of courtesy that was displayed at that moment, the lack of an apology, and the lack of effort or evidence of intent to correct the "mistake" and the lack of effort and interest to contact the sales manager or any one else to work out this difference. Based on that experience I would not recommend this dealership, but if you do go there, I recommend that you double check all the numbers before signing anything. More
Personal treatment by all personnel was fine and as I expected it would be. Just a couple of issues.....waited over two hours just to see the finance manager, delivery of a vehicle with only 34k miles wi expected it would be. Just a couple of issues.....waited over two hours just to see the finance manager, delivery of a vehicle with only 34k miles without floor mats, only one key, no key fobs and a burned out parking lamp. I think a "quality inspection" should guarantee the delivery of a perfect vehicle, with all original equipment. More
Excellent service and hassel free. The sales person Mike Fields was great. I have been a returning customer for over 10 yrs now and never had any problems.. keep up the good work. I will always be a custome Fields was great. I have been a returning customer for over 10 yrs now and never had any problems.. keep up the good work. I will always be a customer and tell friends and family about the good customer service. More
Very simple and easy dealing with the staff at Palm Bay Ford. A positive transaction on my part and since this is my second vehicle threw them I don't see going anywhere else. Matt helped me decide to Ford. A positive transaction on my part and since this is my second vehicle threw them I don't see going anywhere else. Matt helped me decide to purchase instead of lease and your finance team provided a no hassle loan to meet my needs. More
Every one was very nice and helpful. Weather was bad so Dave drove the truck into the service area to look at it. I had purchased a truck in 2001 from Donnie Allen and had a very good experience from every Dave drove the truck into the service area to look at it. I had purchased a truck in 2001 from Donnie Allen and had a very good experience from every one at that time. I have used another dealer in Melbourne and the sales and service left a lot to be desired. Glad to see that you still have a great sales staff and all those who support them. It was a great experience buying the truck and I know the service will be as good. More
I was looking to upgrade my 2008 Fusion for the 2011 model, this car is just amazing and I like it a lot. My sales person Mickey Fields understood my needs and was able to provide me with a fantastic ex model, this car is just amazing and I like it a lot. My sales person Mickey Fields understood my needs and was able to provide me with a fantastic experience. He was very professional, helpful and friendly. He has called me a couple of times to check on my car and ask me if I need any further help. I really appreciate his attention. More
we liked the no hassel buying expeirence. prices were upfront and terms were fair . we enjoyed purchasing from Palm Bay Ford. The salesman was friendly and upfront about cost and showed us vehicles in ou upfront and terms were fair . we enjoyed purchasing from Palm Bay Ford. The salesman was friendly and upfront about cost and showed us vehicles in our price range. He also stayed late to help us out and make sure we got the vehicle that fit us and our budget. More
Everyone we met even those not named which was quiet a few, were extremly friendly with big smiles that I believe were sincere, No signs of bad attitudes which I have come to expect in car dealerships, it few, were extremly friendly with big smiles that I believe were sincere, No signs of bad attitudes which I have come to expect in car dealerships, it took about six days to complete our deal ( that was my fault )everbody was still smiling and wanted to be helpful and we drove away in our "new to us car". We had a pleasant experience and feel like we made some new friends at Palm Bay Ford. More
I visited following an online search for a vehicle within a specified price range in Palm Bay. Dave Reeves called me as a result of my online inquiry and we set an appointment. When I arrived I was met by a specified price range in Palm Bay. Dave Reeves called me as a result of my online inquiry and we set an appointment. When I arrived I was met by a gentleman who escorted me to Dave. We discussed my rational for looking for a car to replace my wrecked car and he showed me the advertised car. It met my needs although the price was s stretch. I had limited time to devote to this project, and decided to see if it would meet my wheel chair minimums. We took the car home for my wife to view and determined that the wheel chair would barely fit. We decided to buy and returned to the dealership to processes the papers. During all this time Dave was the perfect salesman, offering no pressure and every assistance he could. The experience was very low key, no pressure and just something else to do on a Thursday afternoon. Henry L Gibson More
I thought everyone was professional. Matt wanted to close the deal so he even had the big boss call and negotiate with me real time on the phone. Overall a good experience. I will be curious to see t close the deal so he even had the big boss call and negotiate with me real time on the phone. Overall a good experience. I will be curious to see the same support after the sale and also to see the quality of the used car. More