Crossroads Ford Lincoln - Service Center

Easy in, easy out Because I was unexpectedly not working, I called at the last minute to get an appointment for routine maintenance check. Got an appointment within 2 h Because I was unexpectedly not working, I called at the last minute to get an appointment for routine maintenance check. Got an appointment within 2 hours. easy in, easy out. thanks More

Great experience. Brought our NEW Ford Truck in foe It's first service. Staff were pleasant and courteous. I was able to speak woth the salesperson thst we worked with Brought our NEW Ford Truck in foe It's first service. Staff were pleasant and courteous. I was able to speak woth the salesperson thst we worked with in purchasing our vehicle while I waited. Took less than an hour. GREAT JOB! More

Well done! And more. Brought my MKZ in for the first service since purchase to be done, and everything was checked from roof to tires, bumper to bumper! Everyone I saw at Brought my MKZ in for the first service since purchase to be done, and everything was checked from roof to tires, bumper to bumper! Everyone I saw at the dealship was friendly and courteous just as before. In addition, I was told that any Lincoln bought from Crossroads was offered a free wash and vacuum every time! What a nice surprise! I had wished I had time to get it cleaned before I brought it! I drove home once again thrilled with my purchase and with CROSSROADS FORD LINCOLN. More

Experience with service dept. I recently had my Explorer serviced. I was very satisfied with the way everything was handled by the service dept. My Explorer needed a part replaced I recently had my Explorer serviced. I was very satisfied with the way everything was handled by the service dept. My Explorer needed a part replaced which was covered by warranty. It was necessary to leave it because of time required to complete the work. I was driven home by a nice driver. I don't have his name. All staff that day were professional. More

Would recommend to anyone. Great service and very polite and professional personnel. Always very helpful in recommending what needs to be done to keep our car in tip top shape. Great service and very polite and professional personnel. Always very helpful in recommending what needs to be done to keep our car in tip top shape. More

There a joke Do not go there there a joke joke still not fixed not happy at all they need to step up or close the door jokes Do not go there there a joke joke still not fixed not happy at all they need to step up or close the door jokes More

Engine misfiring I took my MKX in for service on Friday Oct. 20. I was called after their diagnostic and told how much it would cost. This dealership and service cent I took my MKX in for service on Friday Oct. 20. I was called after their diagnostic and told how much it would cost. This dealership and service center is always professional and efficient. More

Good people to work with Good work, wanted do more work than what was needed, but no pressure. Cost on service (oil change, ect) was higher than other ford dealership. Overall Good work, wanted do more work than what was needed, but no pressure. Cost on service (oil change, ect) was higher than other ford dealership. Overall well taken care of. More

Great Job! Worked my car in to get rear brake work in a couple days. Able to use a coupon I had received. Got a courtesy ride back home and back to pick up car Worked my car in to get rear brake work in a couple days. Able to use a coupon I had received. Got a courtesy ride back home and back to pick up car. Car was cleaned inside and outside. Appreciate the caring service and excellent job that is shown from scheduling, dropping off, work, clean up, and even paying. Thank you! More

Efficient! We purchased my Lincoln MKX exactly 4 yrs ago from Crossroads and coincidentally it was time for an oil change. They were able to schedule me within We purchased my Lincoln MKX exactly 4 yrs ago from Crossroads and coincidentally it was time for an oil change. They were able to schedule me within 48 hours, began immediately on my arrival and completed the inspection and tire rotation in about 45 minutes. Friendly and efficient! More