Crossroads Ford Lincoln - Service Center

Took myF150 in for the works oil change. Never again I just had check engine light come on with error code took to a local shop who did a complete saftey inspection also my air filter which Never again I just had check engine light come on with error code took to a local shop who did a complete saftey inspection also my air filter which should have been checked at time of oil change was beyond needing replaced and rear brakes were at 20 percent which also should have been checked and other issues they should have noticed if they actually did the multi point inspection. So really all they did was change the oil and rotated tires. Upon checking out all I got was receipt no inspection papers and even got a survey from them and from the owner. Filled out survey listing my concerns and issues and never heard back not even the owner. Don’t charge for a service that you can not complete. I would give you a zero but it wouldn’t let me More

Making Things RIGHT!!!!! They identified the problem and had me ready in a day. This is after another verified Ford dealership said nothing was wrong with my vehicle. They identified the problem and had me ready in a day. This is after another verified Ford dealership said nothing was wrong with my vehicle. More

Repair and Service Work Dropped my 06 F150 off for a miss and service. They found some other small issues that I didn't know about that could of cost a lot more if left alone Dropped my 06 F150 off for a miss and service. They found some other small issues that I didn't know about that could of cost a lot more if left alone. Service dept is great, they explain everything and ask permission to fix the issues before an unexpected charge comes up. Chris is great and the whole team. More

Excellent service Dropped my truck off on my way to work without a scheduled appointment. The service team took care of me immediately and was done within 30 minutes o Dropped my truck off on my way to work without a scheduled appointment. The service team took care of me immediately and was done within 30 minutes of my arrival. I had a co-worker pick me up but there was no need, my truck was done before he arrived. Talk about great service! More

Oil Change Went to pickup my van on my way to work Thursday morning and dropped off my pickup truck for an oil change. The truck was scheduled for an oil change Went to pickup my van on my way to work Thursday morning and dropped off my pickup truck for an oil change. The truck was scheduled for an oil change in Saturday. Crossroads was able to do the oil change on Thursday while I was at work. Picked up the truck on Thursday after work and canceled the Saturday appointment. More

Major Maintenace I was having major problems with acceleration issues so I took to dealership and they corrected the problem and did other needed maintenance. The d I was having major problems with acceleration issues so I took to dealership and they corrected the problem and did other needed maintenance. The dealership was responsive and addressed all the issues timely. I was very pleased with the results. More