Gary Smith Honda

Latone has been my service representative since 2004 and she has always given me excellent advice and makes my visit very enjoyable - even when I have to wait. She also alerts me to recalls on my 2002 Hon she has always given me excellent advice and makes my visit very enjoyable - even when I have to wait. She also alerts me to recalls on my 2002 Honda and overall is a great representative for Honda and service departments everywhere. Just wish there was a Honda dealer in Crestview where I live. Quite a drive to have my Honda serviced, but well worth it. More

My wife and I initially went to Gary Smith Honda to view their pre-owned inventory. , we were looking for a Gray 2008 Honda Accord (sedan) EXL with dark leather and a sun roof. Although there were many ve their pre-owned inventory. , we were looking for a Gray 2008 Honda Accord (sedan) EXL with dark leather and a sun roof. Although there were many vehicles on the lot we were unsuccessful at finding our car. Upon seeing our disappointment, Jose asked if we would like to test drive a 2011. we accepted. My wife fell in love with the car. We returned on Memorial Day and negotiated a great deal. I have heard that Pensacola is the place to buy a new car, not any more! We got the car that we wanted at the price we wanted and received 0.9% financing to boot. Gary Smith Honda treated us like family, fed us at their BBQ and made my Memorial Day weekend the best EVER!!! We will definitely go back to buy our next vehicle. Sincerely, George and Juana More

Gary Smith Honda has been wonderful to us since we bought our CR-V from them about 18 months ago. We love our Honda, but I have two regrets about the purchase and the CR-V itself. I wish that I had had the our CR-V from them about 18 months ago. We love our Honda, but I have two regrets about the purchase and the CR-V itself. I wish that I had had the automobile's windows tinted to allow for the Florida sun, and I wish that I had pursued some sort of bike rack/hitch combination before I drove the car off the lot. This dealership has been wonderful, but I wish that I had been a bit more proactive before my purchase. I love the car, and the people at Gary Smith Honda have been wonderful! More

I have given Gary Smith Honda this shining review because they deserve every accolade they receive. The moment I arrived at my appointed service time for work to be done on our Honda CRV I met nothing other they deserve every accolade they receive. The moment I arrived at my appointed service time for work to be done on our Honda CRV I met nothing other than professional service people, as well when I paid for the service I was treated with the same professional service at the Cashier however, I failed to get her name. I am very pleased with this dealership and would recommend this dealership to anyone interested in purchasing a Honda vehicle. Sincerly, Mike Quinlivan More

I did not want to buy a new car. However, because my car was totaled, I did not have a choice. I went to many dealerships to look at vehicles and I was tired of dealing with the same old "car dealer" menta was totaled, I did not have a choice. I went to many dealerships to look at vehicles and I was tired of dealing with the same old "car dealer" mentality. I called and spoke with Tim Washburn and was very frank about my situation (and probably was even somewhat rude). Tim handled me very well over the phone and convinced me to come in. I was happy that I went to Gary Smith Honda to meet with Tim because he was very kind, helpful, and changed my perspective on "car dealers." He was not pushy and even helped me feel like he was my advocate. I was happy to buy my Acura TSX at Gary Smith Honda because of Tim Washburn and his service to me. He followed up with me after I left the first time, but again was not pushy. If only the world could have more car salesman like Tim. I came in a grumpy young woman who was tired of looking for a car and left a very satisfied costumer who felt like I got a good deal and was treated very well!!! More

Trish gave me a very good rate on a new lease with a trade-in on a Honda Pilot and could not have been more helpful or easy to deal with. It was a hassle-free experience and VERY appreciated. I turne trade-in on a Honda Pilot and could not have been more helpful or easy to deal with. It was a hassle-free experience and VERY appreciated. I turned in a clean vehicle with low mileage, and resale should be a cinch. Especially appreciated Rayce Radcliffe and his straightforward, honest explanations which ended up saving me money and informing me of facts I never knew about leasing. He was also full of that down-to-earth Southern charm that makes the South the great place that it is, and, well, I think he has the whitest teeth in Florida. (-: GREAT JOB, GARY SMITH HONDA. More

I brought my car in without an appointment. The service I recieved was prompt and courteous. The repairs needed were quite expensive but Steve, the service adviser, noted that 1 repair was covered under w I recieved was prompt and courteous. The repairs needed were quite expensive but Steve, the service adviser, noted that 1 repair was covered under warranty even though the car is 9 years old. The warranty coverage made my cos much more reasonable. I have not been to this dealership for years because of some bad experiences with them. This time I had to go to the dealer and I was pleasantly surprised. Steve kept me apprised with phone calls of how the service was going and provided pertinent details. When I payed my bill recieved an easy to understand and comprehensive description of the work done and the items that were inspected with an easy to understand rating of the condition of those items (brakes, tires, battery, exaust, fluids, etc...). I am pleased with the service and the treatment I received and I am reconsidering my decision to stay away from the dealership. More

The service staff and Joel was very friendly. He gave me the full details of the car, and was able to get me out of my truck and into a new Honda Civic. My wait time for the business manager was a little the full details of the car, and was able to get me out of my truck and into a new Honda Civic. My wait time for the business manager was a little while, but well worth the wait Thanks, Brian More

great expericence and very friendly sales person.John was very understanding about our needs and went above the norm to help us find the right car.I had looked around at other dealers but found Gary Smith Ho very understanding about our needs and went above the norm to help us find the right car.I had looked around at other dealers but found Gary Smith Honda had the Best price.very Happy with Honda Accord.Rayce was also very professional and friendly.overall had a good time finding our car. More

I had a wonderful experience here. I pulled up and I had a wonderful experience here. I pulled up and someone (Ryan Painter) was there to greet me immediately. Although I told Ryan that I was not p I had a wonderful experience here. I pulled up and someone (Ryan Painter) was there to greet me immediately. Although I told Ryan that I was not planning on purchasing that day and I was not sure of exactly the vehicle I wanted, he showed me a variety of vehicles in the price range I gave him. He showed me all the deatails of each vehicle, let me test drive, and was very curteous. I drove a vehicle that I really liked and they agreed to hold it off the market for me for a deposit so I could come back later. All of this for a customer who said they weren't going to even make a purchase that day! I then checked around at several other dealerships, most of which didn't have as friendly of service. I ended up going back to Honda that night and purchasing the vehicle. I came right around closing time and even though I'm sure they wanted to get home, the were very patient with me and we completed the sale that night. Since then, I have bugged Ryan several time with questions and he is always friendly. He has never made me feel like I was a bother. And by the way, I love the vehicle they sold me! I have had it for about a month and it is my favorite vehicle that I have owned so far! More