Gary Smith Honda

Gary Smith Honda Service Department On May 19, 2016, I took our new 2015 Honda Odyssey in for its first scheduled maintenance consisting of an oil and filter change and tire rotation. Ms On May 19, 2016, I took our new 2015 Honda Odyssey in for its first scheduled maintenance consisting of an oil and filter change and tire rotation. Ms. Latone Thompson was courteous and professional and after one hour, I was told the the servicing was finished. But approximately one month later, I noticed liquid leaking from underneath the engine compartment forming a puddle in our garage. It had been raining heavily so we thought it may have been water. After a closer look, I discovered engine oil leaking from around the Honda oil filter. Also, the oil was below the low mark. I quickly called the Gary Smith Honda dealership Service department. Ms. Latone Thompson answered and since it was near closing time, she scheduled a tow truck for the following day. If I had not noticed the oil leak, the engine would have ran out of oil. The only reason I am not giving the Service department one star is because Ms. Thompson was so helpful and responsive. We will see how this goes tomorrow. More

Superb Service from Fort Walton Beach's Gary Smith Honda The Gary Smith Honda team I met, were very attentive, and professional. However, Trish Kaltenbach was the star of of visit. Her service exceeded my The Gary Smith Honda team I met, were very attentive, and professional. However, Trish Kaltenbach was the star of of visit. Her service exceeded my expectations and made for a stress free experience. Her knowledge, and willingness to help in everyway, made this was a fun time. Most of all we left with the ideal vehicle for our needs! More

Dealing with Gary Smith Honda on CRV touring We went to Gary Smith Honda to possibly purchase a new CRV Touring SUV and was met out front by Trish with a big smile and a can do attitude. We reque We went to Gary Smith Honda to possibly purchase a new CRV Touring SUV and was met out front by Trish with a big smile and a can do attitude. We requested a test drive of the 2016 touring CRV and fell in love with it. We were introduced to Mark and ended up suggesting trading two vehicles in on the CRV, one of which was a 2003 CRV that we purchased from Gary Smith and the other was a pristine 2013 Buick Lacrosse. Then they suggested we take the CRV home for a couple days and leqve our 2013 Buick Lacrosse. This allowed me and my Spouse to agree this was the vehicle we wanted. Mark made us a Fair offer on the trade and we accepted. Trish had the vehicle detailed and she went over all the bells and whistles on the car and there is a lot of them. More

Best Salesman EVER! Awesome experience. Kris and the staff were outstanding. I love my new car! No stress. No pressure. Just an overall GREAT car buying experience. Very Awesome experience. Kris and the staff were outstanding. I love my new car! No stress. No pressure. Just an overall GREAT car buying experience. Very pleased! More

Dad had to have another Honda from Gary Smith! Dad is 80 and hated to part with his 10 year old Honda, but he gave it to a friend in need. So we took him to Gary Smith and had great service, great Dad is 80 and hated to part with his 10 year old Honda, but he gave it to a friend in need. So we took him to Gary Smith and had great service, great pricing and friendly atmosphere. He is now ready for his second childhood. With the new safety features and free scheduled maintenance and extended warranties, maybe this one will last another 10 years. Ran into kids I coached in little league working at the dealership and they have grown up to be fine young men! We will buy all of our cars at this dealership in the future. More

Great Experience I decided to lease a CR-V. I talked with the professionals at Gary Smith Honda and found all the people I dealt with to be not only knowledgeable abo I decided to lease a CR-V. I talked with the professionals at Gary Smith Honda and found all the people I dealt with to be not only knowledgeable about the Hondas, but very polite and helpful. I did not feel pressured in any way and am very happy with my new vehicle. More

Best car buying experience ever! Best dealership and people I've ever dealt with. Great customer service. Clicked the get estimate button on the website and got back a email the next Best dealership and people I've ever dealt with. Great customer service. Clicked the get estimate button on the website and got back a email the next morning with a pretty good price. Then nothing, which is a compliment. No continual pestering or trying to talk about more expensive models. Just here's our best price. Well ok, we negotiated a little bit after I called Kris and got an even better deal. I'm don't remember the finale guy's name but he was great too. Then while we're closing Kris shows back up with some of the best boiled peanuts we ever had and emails me the recipe the next evening! Great cars and great service. Just down right good folks!! More

4th Honda purchase Love the sales end of the purchasing process. They are very kind, courteous, and helpful before, during , and after purchase is completed. Trish goe Love the sales end of the purchasing process. They are very kind, courteous, and helpful before, during , and after purchase is completed. Trish goes out of her way to make you feel important, happy, and comfortable. More

Civic Ex 2016 Our son's vehicle was totaled in a rear-end collision and we needed to purchase a new vehicle quickly so that he could return to school in central Flo Our son's vehicle was totaled in a rear-end collision and we needed to purchase a new vehicle quickly so that he could return to school in central Florida. Trish Kaltenbach was extremely helpful and knowledgeable about the 2016 Honda Civics and was able to guide us through our "Needs" list vs. our "Wants" list to the purchase of the right car for our son. Thank you! More

Yet another Honda purchase My journey in the Honda world began in the early years when I bought a green Honda station wagon! Now this is number 8! I am told at the 10th one, i My journey in the Honda world began in the early years when I bought a green Honda station wagon! Now this is number 8! I am told at the 10th one, it is free. LOL Once again I reached out to Trish Kaltenbach and was not disappointed. She was very thorough on briefing me with the new features of the vehicle. She is the sweetest person and I direct anyone who asks to ask for Trish. As a side note, I will add that my service advisor is the best. That would be Jeremy Cameron. All and all a comfortable dealership to partner with. More