Gary Smith Honda
Ft Walton Beach, FL
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394 Reviews of Gary Smith Honda
Perfection My boyy Jeremy combs is the man to go to. He took really good care of us, and gave us a great deal on my new Ford f250 turbo diesel, i couldnt be more My boyy Jeremy combs is the man to go to. He took really good care of us, and gave us a great deal on my new Ford f250 turbo diesel, i couldnt be more happy about my purchase, I've known Jeremy combs, for a very long time, if you want a great sales rep, go to Gary smith Honda, he your man, thanks again Jeremy. More
Superb Experience Thank you so much Jeremy for taking such good care of us and making our experience well worth the time. We really appreciated the time spent after hou Thank you so much Jeremy for taking such good care of us and making our experience well worth the time. We really appreciated the time spent after hours to finish our deal and everyone was helpful and professional. Also, he went above and beyond to make us happy! You're awesome!! More
Wonderful Experience Trish, Ryan, and Mark spent a lot of time helping us select the right car and explaining everything to us. They make us feel like we were important t Trish, Ryan, and Mark spent a lot of time helping us select the right car and explaining everything to us. They make us feel like we were important to their business and by the end they felt like good friends. The trade in value given for our old car was very fair. Every detail of how our new car operates was explained to us. The financing was thoroughly explained as well as the extended warranty package that we purchased. All of this took a great deal of time and at no point did we feel rushed or that the staff had other things to do. This is my third purchase from Gary Smith Honda and I will go back again! More
Amazing and Excellent Buying Experience This was my husband and my second Honda CRV buying experience with Trish Kaltenbach. Our first was in 2008. Trish is beyond amazing, extremely profe This was my husband and my second Honda CRV buying experience with Trish Kaltenbach. Our first was in 2008. Trish is beyond amazing, extremely professional, a ray of sunshine! She treats us like family. We are very happy with our new 2017 CRV. More
Excellent Buying Experience We are a "Honda" family, so choosing a car was the easy part for our son, who needed a reliable car to take to college. Finding a dealership that we We are a "Honda" family, so choosing a car was the easy part for our son, who needed a reliable car to take to college. Finding a dealership that we were comfortable working with was the challenge. After internet searches, phone calls around the region, and development of an extensive spreadsheet, we finally decided to drive to Ft. Walton (60 miles from home) to test drive and select a car. Jeremy was very helpful and took the time to answer all of the questions of our son, who was uncertain of which exact model he wanted. We settled on a very fair price, and when it was time to pick up the new sporty Civic coupe, Jeremy had all the paperwork ready and took my son step-by-step through the process, since it was my son's first time with a car-buying experience. Thanks again for the excellent buying experience all the way around. We will be back to buy our next Honda there. More
Customer Service Jeremy provided outstanding service and showed excellent patients in working with us as we went through the car-buying process. He provided insight on Jeremy provided outstanding service and showed excellent patients in working with us as we went through the car-buying process. He provided insight on what to look for in a new and used car. A very positive experience. More
Fantastic! I recently helped my mom find a new vehicle and we ended up stopping by Gary Smith to have a look. Andy was our salesperson and it was a pleasure work I recently helped my mom find a new vehicle and we ended up stopping by Gary Smith to have a look. Andy was our salesperson and it was a pleasure working with him. I'd done extensive research on the CR-V and HR-V and Andy was extremely well versed on each vehicles' technical specifications and it was obvious that he had taken time to familiarize himself with all the new features and gadgets as well. While Andy's depth of technical knowledge was refreshing, what made the difference for us was his relaxed and friendly personality. As one small example, at one point he offered to walk inside and give us a chance to sit in the car and discuss our thoughts in private. He gave us several more opportunities for private discussion and we never felt pressured to purchase the vehicle. We ended up with a 2017 HR-V EX-L and my mom loves it so far! I would absolutely recommend this dealership to friends or family members and tell them they should ask for Andy! More
Finding the right vehicle Initially went with my wife to lot on Sunday so we could get a sense of vehicles available as we were looking to trade in my wife's 2008 Civic. We li Initially went with my wife to lot on Sunday so we could get a sense of vehicles available as we were looking to trade in my wife's 2008 Civic. We liked this dealership since we moved to area two years ago they had serviced her Civic. I would come back a couple days later once we narrowed down what we thought she would like, which is when I met Trish Kaltenbach who would become our sales person. I told Trish that we were looking at the HR-V. She took all the time I needed to go through the car's features and options that would be available to us. It was a good visit and I felt assured that my wife would like this car as much as she has enjoyed her fully loaded Civic. On Friday, my wife and I came to the showroom and met up with Trish, who again took all the time we needed (while also working with another customer). She put my wife behind the wheel and we all went out for a test drive with Trish explaining to her the various aspects of the vehicle. I liked Trish as she did not pressure us to buying the vehicle and had an easy spirit about her. We also felt that we received a very good trade-in value for our Civic which was part of the financial factor we had been considering. Having used this dealers service department previously we feel assured that our vehicle will be taken care of when we bring it in. We also had a positive experience with Todd in financing. More
LIES FOR MONEY I WOULD NOT RECOMMEND THEM FOR xxxx. THEIR SERVICE ADVISORS DON'T KNOW A xxxx THING. NOR DO THEY KNOW HOW TO SELL A CAR. THEY SELL NOTHING BUT LEMONS I WOULD NOT RECOMMEND THEM FOR xxxx. THEIR SERVICE ADVISORS DON'T KNOW A xxxx THING. NOR DO THEY KNOW HOW TO SELL A CAR. THEY SELL NOTHING BUT LEMONS. THEY REFUSE TO GIVE YOU THE ANSWER YOU WANT OR THEY GIVE YOU THE WRONG INFO. THEY SOLD ME A CAR AND LIED ABOUT THE HISTORY. THEY REFUSE TO FIX ANYTHING SEEING THEY SOLD THE PILE OF JUNK TO ME. I COULD SEE THE TIRES NEEDED TO BE REPLACED WHEN I WENT TO LOOK AT THE CAR. BUT THEY DIDN'T DISCLOSE THE FACT THAT THE PLUGS NEEDED TO BE REPLACED. THEY ALSO DIDN'T DISCLOSE THE FACT THAT MY VALVE COVER GASKET, REAR AXLE, AND OIL PAN AREA HAD A LEAK. THEN A COUPLE MONTHS AFTER OWING THE CAR THE COOLING FAN AND TEMP. SENOR WENT OUT AT THE SAME xxxx TIME. ME AND MY FAMILY HAVE HAD TO REPLACE ALL THIS OUT OF POCKET. BUYERS BE VERY AWARE THEY SELL LEMONS AND WONT DO xxxx FOR YOU. More
Honesty & sincerity - best policy Both Sales Consultant & Finance Manager were awesome - so pleasant to work with. They were very knowledgeable, helpful, patient, friendly, courteous & Both Sales Consultant & Finance Manager were awesome - so pleasant to work with. They were very knowledgeable, helpful, patient, friendly, courteous & quick. I'm happy & very satisfied with the vehicle I got at a great price. More