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Gary Rome Kia - Service Center

Enfield, CT

4.3
709 Reviews
Call Service Center (860) 253-4753

709 Reviews of Gary Rome Kia - Service Center

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September 04, 2024

Work done efficiently. Customer courtesy are pleasant and accommodating.Courtesy ride in the area if needed . More

by RETTASDOORWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 04, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 03, 2024

Prompt service. Honest estimates and very reliable and courteous. I would for sure recommend them for sales and service. More

by BDP3669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

September 03, 2024

Kay was absolutely wonderful. Reaching out and explained everything my car needed repairs on every step of the way. More

by Samantha Rossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
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Sep 03, 2024 -

Gary Rome Kia responded

Thank you, Samantha! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

September 03, 2024

Service was good. My problem with the car was fixed. Service was quick. I didn’t wait too long. More

by daystarlett
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 03, 2024 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your service experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

September 03, 2024

Everything about the buying experience was great. From shopping to purchase, everything was easy. John is a great sales representative and Shaun made finance very easy. I highly recommend Gary Rom More

by VANDALCT1971
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bruso
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Sep 04, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that John and Shaun delivered such a great experience!

September 02, 2024

Good, but, when I make ab appoinment, I don't expect to wait so long. More

by DRACORED_2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with these folks.
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Sep 03, 2024 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

August 25, 2024

Great service. They were nice and professional. I will go back and recommend friends my experience. More

by TERFLORLOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 24, 2024

D'Angelo was amazing getting me the deal I was looking for! I felt at complete ease through the whole trade in process. More

by KELS24DAWN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dangelo delivered such a great experience!

August 24, 2024

They got me right in, patched my tire and got me out. Waiting room is very comfortable. After 3 days, tires are working fine. More

by HYTER.JORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaliana
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Aug 25, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Jordan, and we hope to see you again!

August 20, 2024

Great for service. In and out. Everything is explained. No hidden fees. Comfortable waiting room. More

by John Gentile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Gary Rome Kia responded

John, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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