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Gary Rome Kia - Service Center

Enfield, CT

4.3
693 Reviews

693 Reviews of Gary Rome Kia - Service Center

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July 30, 2024

The is always pleasant and always courteous. The waiting area is always clean and inviting to sit in. More

by JMILLS136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Gary Rome Kia responded

Thanks for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

June 25, 2024

Merissa McClain was a huge help and made the process easy and trouble free. She researched my warranty, special ordered the part, and scheduled the repair in the quickest time possible. She even had a recall More

by D-LAVELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merissa McClain
Jun 25, 2024 -

Gary Rome Kia responded

Thank you! Merissa and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

June 24, 2024

They were very helpful and whenever I had a question for them they answered it. I would definitely go back there again More

by GREGORYBUSHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruso
Jun 24, 2024 -

Gary Rome Kia responded

Gregory, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

June 17, 2024

I was very satisfied with the treatment I received from the service department when I came in for maintenance on my car, Especially Hector, he kept me well informed and very polite. I’ve always chosen Gary More

by COSTANELIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jun 17, 2024 -

Gary Rome Kia responded

Thanks for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

June 15, 2024

Service department is top notch! Anytime I've had service there the manager and all of the staff been extremely helpful More

by BVALBONA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ great guy!
Jun 16, 2024 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 14, 2024

Sales rep contacted me to let me know that there was a deal on a lease that could lower my lease More

by RCHALERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 14, 2024

Very friendly people, the waiting room was clean. They have coffee or tea for you and a TV you r watching. More

by DONNAROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Leduc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Gary Rome Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

June 13, 2024

Staff was very accommodating and pleasant. The shuttle dropped me off and picked me up when my car was done, that was an awesome option. More

by bevbocash
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael the shuttle driver
Jun 16, 2024 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

June 13, 2024

Very friendly staff. Always checking in and updating us with when service will be done. More

by TRUGGERI13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 13, 2024

Great and easy experience start to finish. I was able to get into the exact car I wanted. More

by MEGBURKE790
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Gary Rome Kia responded

Thank you, Meg! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

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