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Gary Rome Kia - Service Center

Enfield, CT

4.3
709 Reviews

709 Reviews of Gary Rome Kia - Service Center

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January 08, 2022

Real,satifying,great associates, satisfaction guarenteed,always a good experience,i a small town=Kia is a Plus. More

by RLP104954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Martin #1
Jan 08, 2022 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 07, 2022

Hector and Evelyn always go above and beyond when I bring my vehicle to get serviced. Hector is my go to guy for all my service questions. He is very knowledgable and helps me understand what exactly my car More

by Kim Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 07, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your fantastic feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Hector, Evelyn, and our team. We truly appreciate your business. Thank you for your loyalty, Kim. We look forward to having you as one of our valued customers for years to come.

January 07, 2022

all the wonderful people who work here are outstanding! They are always attentive to your every need no matter how small. My cars are always spotless when I come to pick them up, especially the escort t More

by sandypennas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector, David Nathan
Jan 07, 2022 -

Gary Rome Kia responded

Thank you for taking the time to leave us this fantastic review, Sandy! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gary Rome Kia! We look forward to having you as one of our valued customers for years to come.

January 07, 2022

excellent service, quick in and out. been going here for excellent service, quick in and out. been going here for years and I highly recommend More

by MAT.JOYAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 07, 2022 -

Gary Rome Kia responded

Thank you, Mat, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 06, 2022

Service was performed in a timely manner and efficient manner. Service advisor escorted ,e out to my car afterwards. More

by HDKENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service advisor, David Nathan
Jan 06, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad David was able to help, and we hope to see you again!

January 06, 2022

Friendly and good advice on the vehicle selection. Reliable Kia Forte and I would recommend. More

by EDNABOWEN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
Jan 07, 2022 -

Gary Rome Kia responded

Thank you, Edna. We appreciate your business and our team looks forward to serving you again soon!

January 05, 2022

The staff was great and the service was very fast. I appreciate the smooth turnover. More

by MIKESANTINELLO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 05, 2022 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

January 05, 2022

Process was completed within time frame given. Service Dept was very friendly and the service waiting area was clean and sanitized. More

by AMY.GOYETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 05, 2022 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 05, 2022

Great service with friendly staff. Everything from making my appointment to getting the service completed was very easy. More

by CASEY.JAS1327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector, service department
Jan 05, 2022 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 05, 2022

My warning light was on and I stopped at dealership & they were able to check it out. More

by BEACHBAY53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 05, 2022 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

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