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Gary Rome Kia - Service Center

Enfield, CT

4.3
693 Reviews

693 Reviews of Gary Rome Kia - Service Center

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January 05, 2022

The staff was great and the service was very fast. I appreciate the smooth turnover. More

by MIKESANTINELLO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 05, 2022 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

January 05, 2022

Process was completed within time frame given. Service Dept was very friendly and the service waiting area was clean and sanitized. More

by AMY.GOYETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 05, 2022 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 05, 2022

Great service with friendly staff. Everything from making my appointment to getting the service completed was very easy. More

by CASEY.JAS1327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector, service department
Jan 05, 2022 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 05, 2022

My warning light was on and I stopped at dealership & they were able to check it out. More

by BEACHBAY53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 05, 2022 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

January 05, 2022

Employees are knowledgeable, courteous and efficient. They make me feel as though they are totally interested in my car regardless of what else may be going on. More

by AGZIPPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 05, 2022 -

Gary Rome Kia responded

Thank you for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

January 01, 2022

The service people are always friendly, knowledgeable, and always service my car in a timely manner. More

by DEEGEE729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 02, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

December 31, 2021

Everyone at Gary Rohm Kia is wonderful. They are all conscientious and caring, and do a great job. I wouldn’t go anywhere else. More

by GAIL.R.STREHLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan
Jan 02, 2022 -

Gary Rome Kia responded

Thank you, Gail. We appreciate you choosing Gary Rome Kia, and look forward to having you as one of our valued customers for many more years to come!

December 30, 2021

On time service. Charged me only the needed. Gabe $10 discount. Costumer service bilingual. Excellent reception waiting area. More

by NOELIARAMOS18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz - 566
Dec 31, 2021 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Dec 31, 2021 -

NOELIARAMOS18 responded

I am very happy for the service received and the costumer service offered

December 30, 2021

The service technician was wonderful! From the time I walked in until the time I left he kept me informed and explained everything in detail. More

by KAREN92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Dec 31, 2021 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2021

On time Curtis know whut they were doing kept me informed what was going on and made recommend things I needed didn't say I have to get it done or else . More

by WORTAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Dec 31, 2021 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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