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Gary Rome Kia - Service Center

Enfield, CT

4.3
709 Reviews

710 Reviews of Gary Rome Kia - Service Center

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January 28, 2022

Hector was great. he helped me to get my warranty straightened out. I cant wait to get my car back. More

by MIGPUENTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Jan 29, 2022 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Hector. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

Mar 01, 2022 -

MIGPUENTE responded

Thank you

January 17, 2022

Even though they were short-staffed, like any places are these days, they took the time to ask me questions and listen to me preferring someone had a mask on in the car. More

by ANTONIAC.MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan, Brittany Zabielski
Jan 18, 2022 -

Gary Rome Kia responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

January 16, 2022

Hector is the best. You were short staffed. He dealt with two customers simultaneously to expediate their departure. He is always conscientious and polite and knowledgeable. A real gentleman. I trus More

by KEHEIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Jan 18, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Hector and our team, and we look forward to working with you again.

January 15, 2022

I have been receiving emails from Gary Rome Kia for years now.. I don't own a Kia and I live in Australia. Please remove me from your mailing list More

by OATESCONSTRUCTION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary
Feb 02, 2022 -

Gary Rome Kia responded

Good Afternoon, What is your name so that we can remove you from the mailing list. We apologize for the inconvenience.

January 13, 2022

They are amazing ivy service manager in Enfield CT she was the best one and all her team More

by THALIABAMBAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy service manager , David Nathan, Brittany Zabielski
Jan 13, 2022 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

January 13, 2022

Friendly service department they were very helpful with all of my concerns even the sales people are great More

by ANDREWDAVIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan, Brittany Zabielski
Jan 13, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, Andrew, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 12, 2022

First time visiting the dealer and was happy with the quality of the service for my Kia. More

by matnels71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 12, 2022 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

January 12, 2022

I WENT IN THEY DID WHAT I WANTED IT TOOK HARDLEY NO TIMEAND AWAY I WENT. More

by JIMBO194297
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 12, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

Jan 13, 2022 -

JIMBO194297 responded

MR ROME YOU HAVE A GREAT AUYO YO SELL I HAVE A 214 SUV AND IT KEEPS ON RUNNING.

January 12, 2022

finished with 90,000 mile service on time and done right. always use Gary for service. More

by JACKCONNOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Jan 12, 2022 -

Gary Rome Kia responded

Thank you so much for your excellent review, Jack! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

January 12, 2022

They made sure my needs were met and questions were answered. Quick and friendly responses, sale went smooth. More

by Nelson Sharpe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
Jan 12, 2022 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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