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Gary Rome Kia - Service Center

Enfield, CT

4.3
710 Reviews
Call Service Center (860) 253-4753

710 Reviews of Gary Rome Kia - Service Center

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February 22, 2022

Helpful and quick to answer questions. Work was completed quicker than I expected and received my car back the same day. More

by REFUSETOGIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2022 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

February 22, 2022

Whenever I need any work done on my car I always go to the Kia and Enfield the customer service is outstanding. More

by SOLODIO911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe his name is Hector
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Feb 22, 2022 -

Gary Rome Kia responded

Thank you for the kind words for Hector and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 22, 2022

They have always gotten me out of the shop in the time promised. They always seem friendly More

by Mmparent2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan did a good job of giving service.
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Feb 23, 2022 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 22, 2022

I just love Gary Rome Kia,bought three cars from Gary two Souls and one SX Solstice --- John Bruso you make sales easy.. More

by NORMGUILLEMETTE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bruso (Sales) is the ??
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Feb 23, 2022 -

Gary Rome Kia responded

Norm, Thank you for your very kind review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

Feb 23, 2022 -

NORMGUILLEMETTE47 responded

love my Kia

February 21, 2022

Making an appointment and speaking to service staff was a very pleasant experience. Everyone was attentive, but my cars issue is rare for new vehicle and has not yet been solved. The service staff is working More

by EGOLD4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service people are great!
Report | Print
Feb 22, 2022 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 18, 2022

Great service, they took care of what I came in for and a recall I didn't know about, all under the estimated time More

by EMMANUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget their names, apologies
Report | Print
Feb 18, 2022 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

February 18, 2022

Very professional and communicated with me when my vehicle wound ready. It’s always a plus having my car washed More

by JUDYCF1011
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2022 -

Gary Rome Kia responded

Judy, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 15, 2022

Seem to change people all the time after eight years of service there only one person there that I recognize More

by THOMASSEXTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
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Feb 15, 2022 -

Gary Rome Kia responded

Thomas, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 09, 2022

First service experience-timely and friendly and met expectations of a great dealership. Hope the next one will be as good. More

by WWEBB4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisden Toccaline
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Feb 10, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 28, 2022

The woman at the front service desk was pleasant and helpful in every way possible. The work done was great and my car was left clean as a whistle! More

by NSTIMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
a woman at the service check-in
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Jan 28, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

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