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Gary Rome Kia - Service Center

Enfield, CT

4.3
694 Reviews
Call Service Center (860) 253-4753

694 Reviews of Gary Rome Kia - Service Center

Sort by
February 18, 2022

Very professional and communicated with me when my vehicle wound ready. It’s always a plus having my car washed More

by JUDYCF1011
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2022 -

Gary Rome Kia responded

Judy, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 15, 2022

Seem to change people all the time after eight years of service there only one person there that I recognize More

by THOMASSEXTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Feb 15, 2022 -

Gary Rome Kia responded

Thomas, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 09, 2022

First service experience-timely and friendly and met expectations of a great dealership. Hope the next one will be as good. More

by WWEBB4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisden Toccaline
Report | Print
Feb 10, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 28, 2022

The woman at the front service desk was pleasant and helpful in every way possible. The work done was great and my car was left clean as a whistle! More

by NSTIMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
a woman at the service check-in
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Jan 28, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

January 28, 2022

Hector was great. he helped me to get my warranty straightened out. I cant wait to get my car back. More

by MIGPUENTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Jan 29, 2022 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Hector. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

Mar 01, 2022 -

MIGPUENTE responded

Thank you

January 17, 2022

Even though they were short-staffed, like any places are these days, they took the time to ask me questions and listen to me preferring someone had a mask on in the car. More

by ANTONIAC.MOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan, Brittany Zabielski
Report | Print
Jan 18, 2022 -

Gary Rome Kia responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

January 16, 2022

Hector is the best. You were short staffed. He dealt with two customers simultaneously to expediate their departure. He is always conscientious and polite and knowledgeable. A real gentleman. I trus More

by KEHEIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Jan 18, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Hector and our team, and we look forward to working with you again.

January 15, 2022

I have been receiving emails from Gary Rome Kia for years now.. I don't own a Kia and I live in Australia. Please remove me from your mailing list More

by OATESCONSTRUCTION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary
Report | Print
Feb 02, 2022 -

Gary Rome Kia responded

Good Afternoon, What is your name so that we can remove you from the mailing list. We apologize for the inconvenience.

January 13, 2022

They are amazing ivy service manager in Enfield CT she was the best one and all her team More

by THALIABAMBAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivy service manager , David Nathan, Brittany Zabielski
Report | Print
Jan 13, 2022 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

January 13, 2022

Friendly service department they were very helpful with all of my concerns even the sales people are great More

by ANDREWDAVIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan, Brittany Zabielski
Report | Print
Jan 13, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, Andrew, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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