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Gary Rome Kia - Service Center

Enfield, CT

4.3
694 Reviews
Call Service Center (860) 253-4753

694 Reviews of Gary Rome Kia - Service Center

Sort by
February 23, 2022

The service here is great. Staff is very friendly and explains items that needs to be addressed with my vehicle. More

by LALAFORGE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 23, 2022 -

Gary Rome Kia responded

Lala, Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 22, 2022

Excellent service. Ms. Evie and Mr. Hector did everything to try to assist me in an efficient and courteous manner. More

by TUESDAYCOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector and Evie
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Feb 22, 2022 -

Gary Rome Kia responded

We are very happy to hear Evie and Hector provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 22, 2022

I dropped my car off for service and it was ready and washed, it was a good experience! More

by Kikicamerlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Feb 22, 2022 -

Gary Rome Kia responded

Kiki, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

February 22, 2022

I was extremely well taken care of. My vehicle is in beautiful condition and they got the work done in less then half the time that they quoted. Very happy More

by Pshaughnessy71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen
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Feb 22, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

February 22, 2022

Helpful and quick to answer questions. Work was completed quicker than I expected and received my car back the same day. More

by REFUSETOGIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2022 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

February 22, 2022

Whenever I need any work done on my car I always go to the Kia and Enfield the customer service is outstanding. More

by SOLODIO911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe his name is Hector
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Feb 22, 2022 -

Gary Rome Kia responded

Thank you for the kind words for Hector and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 22, 2022

They have always gotten me out of the shop in the time promised. They always seem friendly More

by Mmparent2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan did a good job of giving service.
Report | Print
Feb 23, 2022 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 22, 2022

I just love Gary Rome Kia,bought three cars from Gary two Souls and one SX Solstice --- John Bruso you make sales easy.. More

by NORMGUILLEMETTE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bruso (Sales) is the ??
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Feb 23, 2022 -

Gary Rome Kia responded

Norm, Thank you for your very kind review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

Feb 23, 2022 -

NORMGUILLEMETTE47 responded

love my Kia

February 21, 2022

Making an appointment and speaking to service staff was a very pleasant experience. Everyone was attentive, but my cars issue is rare for new vehicle and has not yet been solved. The service staff is working More

by EGOLD4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service people are great!
Report | Print
Feb 22, 2022 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 18, 2022

Great service, they took care of what I came in for and a recall I didn't know about, all under the estimated time More

by EMMANUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget their names, apologies
Report | Print
Feb 18, 2022 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

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