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Gary Rome Kia - Service Center

Enfield, CT

4.3
709 Reviews
Call Service Center (860) 253-4753

709 Reviews of Gary Rome Kia - Service Center

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September 25, 2024

It's always good and quick service here, with a nice waiting area with wifi and coffee available More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the name
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Sep 26, 2024 -

Gary Rome Kia responded

Thank you, Jordan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 24, 2024

Kay was probably the only good part of my initial experience. Brought my car in on 08/27/24 for new brakes and an oil change. On 08/29/24 my car was ready to be picked up. My check engine light came More

by Samantha Rossi
Workmanship
Recommend Dealer
No
Employees Worked With
Kaylin’s Davis, Merissa McClain, Trisden Toccaline
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September 23, 2024

Very pleasant crew and I was in and out in a very short time.would highly recommend Gary Rome Kia More

by PATSYCROM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merida Mcclain
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Sep 23, 2024 -

Gary Rome Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

September 23, 2024

i was very happy with the speed and completeness of services offered. service rep was very plesant More

by SLSELKIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know her name
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Sep 25, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2024

They corrected a problem the same day with their error with my service and made me want to take back my car for future needs. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only
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Sep 23, 2024 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 06, 2024

Efficient emissions test service Only took twenty minutes as promised Quick and easy. I will return More

by DURFF55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 06, 2024 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

September 05, 2024

Pleasant people to deal with and good work on the vehicle. Will return for further service. More

by WOODY290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ccc
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Sep 05, 2024 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

September 04, 2024

Always great service and helpful staff! They were attentive and helpful as I’ve come to expect and appreciate. More

by RAA.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent
Report | Print
Sep 04, 2024 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

September 04, 2024

Was scheduled for recalls, had a loaner/rental vehicle, everything was completed in a timely fashion. Advisors were respectful and understanding. More

by LMFORTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan- Service Advisor
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Sep 04, 2024 -

Gary Rome Kia responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else!

September 04, 2024

The staff is always competent, hospitable and trustworthy. They communicate well what needs to be done, what was done and what is advised going forward. More

by NSTIMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 04, 2024 -

Gary Rome Kia responded

Thank you for your review! We'll pass along your kind words to our team, and we truly appreciate your business!

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