Gary Rome Kia - Service Center

10 cars and 2 decades of these Clowns and I'm done they used to be passable John Mann, his enabling Boss and their rapidly declining Service Dept are just embarrassing. used to be passable John Mann, his enabling Boss and their rapidly declining Service Dept are just embarrassing. More

Emission the wait wasn’t to long! Happy about that. Y Thank you so much! Happy about that. Y Thank you so much! More

I have been bringing my car to Kia Enfield for service since I bought my new Kia Optima in 2013. Most of the time I have been pleased with service. However, I have found that this service center has imp since I bought my new Kia Optima in 2013. Most of the time I have been pleased with service. However, I have found that this service center has improved its service in the past few years and is run in a more professional, caring manner. I plan to continue my business with Kia Enfield. More

They were so helpful because it was my first time with the new car. They took care of me and made me feel like I had been going there for years. I definitely want to go back for my next oil change. the new car. They took care of me and made me feel like I had been going there for years. I definitely want to go back for my next oil change. More

They were very nice & explained everything. I had an appointment & didn’t have to wait. The work was completed before the time they told me. Highly recommend. I had an appointment & didn’t have to wait. The work was completed before the time they told me. Highly recommend. More

Service at this Gary Rome dealership was as efficient and of the same quality as Gary Rome in Holyoke. Staff was likewise as courteous as the dealership in Holyoke. of the same quality as Gary Rome in Holyoke. Staff was likewise as courteous as the dealership in Holyoke. More

This visit was the 2nd try to have the oil pressure sensor replaced per recall. This time the part was available. sensor replaced per recall. This time the part was available. More

Service rep. Has been excellent. The feeling that you are being honestly looked out for. Has been excellent. The feeling that you are being honestly looked out for. More

Great service great people! It was a really nice change after visiting other Kias. This one by far is my favorite and I will be back! Thank you for your service :) It was a really nice change after visiting other Kias. This one by far is my favorite and I will be back! Thank you for your service :) More

Best service I had in a long time nice people to deal with and timely service thank you with and timely service thank you More