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Gary Rome Kia - Service Center

Enfield, CT

4.3
694 Reviews
Call Service Center (860) 253-4753

694 Reviews of Gary Rome Kia - Service Center

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March 20, 2022

Service rep. Has been excellent. The feeling that you are being honestly looked out for. More

by MADUCHARME2516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service counter reps
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Mar 21, 2022 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gary Rome Kia!

March 20, 2022

Great service great people! It was a really nice change after visiting other Kias. This one by far is my favorite and I will be back! Thank you for your service :) More

by irem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department I don’t know his name
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Mar 21, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 20, 2022

Best service I had in a long time nice people to deal with and timely service thank you More

by TWINSJJOHSNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 21, 2022 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 19, 2022

The customer service was good. They kept me updated on everything that was needed to be done. More

by GCARSON118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
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Mar 21, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 18, 2022

A pleasure to deal with- good explanation of problems-sensitive about costs-and willing to offer alternatives. More

by jjob3359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2022 -

jjob3359 responded

Best service I’ve had for a long time!!!

March 18, 2022

Service is excellent! !! As for Sales that 10% mark up is ridiculous. No sale from me. More

by RONSYPEREZSR1937
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2022 -

Gary Rome Kia responded

Ron, Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad Dangelo and our team were able to help, and we hope to see you again!

March 18, 2022

Bought my car from east hartford. Salesman was very nice (Cash). Ever experience after was horrendous. Went to Gary Rome Kia and had the most positive experience. Hector Ortiz gave me More

by GRANTTOLLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
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Mar 21, 2022 -

Gary Rome Kia responded

We appreciate your business, Grant, and our team looks forward to serving you again soon!

March 17, 2022

Gary Rome has offered a great customer experience. I was previously going to another dealer and my problem was never resolved. I took my vehicle to Gary Rome and they fixed it. They are great!! More

by BRILEEPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone in the Service Department
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Mar 18, 2022 -

Gary Rome Kia responded

Thank you for your business and this service review. We're happy to hear Gary and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 17, 2022

Professional atmosphere at this dealerships. The appointment was in schedule and there were no issues More

by LSMITH6451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure the name of the service Tech
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Mar 18, 2022 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

March 17, 2022

Comfortable waiting area, work was performed in the time frame predicted, rest rooms convenient and very clean. More

by TTIMPSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department, front desk employees
Report | Print
Mar 18, 2022 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

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