Gary Rome Kia - Service Center

This dealership prides itself in servicing their customers cars for life. The service is quality but not quick. Be ready to wait a bit or take advantage of their courtesy car. So happy with my Kia I customers cars for life. The service is quality but not quick. Be ready to wait a bit or take advantage of their courtesy car. So happy with my Kia I will definitely buy another. More

Always professional and work is always high quality. Employees are always courteous. All questions are answered. Employees are always courteous. All questions are answered. More

Well I am so impressed with your service ! I had engine failure (again ) ..but you guys managed to replace my engine with new parts etc in 10 days!!!! UNBELIEVABLE 👏👏 I had engine failure (again ) ..but you guys managed to replace my engine with new parts etc in 10 days!!!! UNBELIEVABLE 👏👏 More

At the end of the day it was an all-around very good experience it would’ve been a five star if the woman’s supervisor didn’t come out with an attitude experience it would’ve been a five star if the woman’s supervisor didn’t come out with an attitude More

Overall, a great service. I would've given it a 5 star if I am still not having issues with my car. I've paid almost 2,000 worth of labor/parts & I'm still having the same iss I would've given it a 5 star if I am still not having issues with my car. I've paid almost 2,000 worth of labor/parts & I'm still having the same issues. I'm waiting on a call back/email back to hopefully sort this situation out. More

Have never ever had any issues with service dept. .always great prompt service..highly recommend. Parts people are just as great. .always great prompt service..highly recommend. Parts people are just as great. More

Unbelievable experience! Best staff around! I will recommend Gary Rome Kia to anyone who will listen! Best staff around! I will recommend Gary Rome Kia to anyone who will listen! More

I have purchased all my vehicles from Gary Rome and I bring them in there to have them serviced the last time I was there they did not check the transmission fluid they did not check the antifreeze and c bring them in there to have them serviced the last time I was there they did not check the transmission fluid they did not check the antifreeze and could not clear the computer very disappointed I brought it back to them and the person that did my car said yes he did I had to add my own fluids that I paid you people to do More

They have a very friendly staff they answer any and all questions you may have and they don't try to sell you something that you definitely don't need like some other dealerships try to do questions you may have and they don't try to sell you something that you definitely don't need like some other dealerships try to do More

Driverside rear window motor needed to be replaced. 2019 car part not in stock so it was ordered by their parts dept. Once in stock, rescheduled service date. Took less than an hour to replace. Service 2019 car part not in stock so it was ordered by their parts dept. Once in stock, rescheduled service date. Took less than an hour to replace. Service dept was very professional and courteous. Would have given 5 stars but felt parts for newer cars should be in stock so a followup appt would not be needed. Thank you for car wash. More