Gary Rome Kia - Service Center

My best experience ever at a car dealership. Staff, especially Hector Ortiz, were respectful, pleasant, thorough, efficient and clear. A real pleasure to do business with them. Staff, especially Hector Ortiz, were respectful, pleasant, thorough, efficient and clear. A real pleasure to do business with them. More

Service provided was great. Only issue was that it took about 15 minutes to get my vehicle ready to go. Only issue was that it took about 15 minutes to get my vehicle ready to go. More

Service is good and the staff is polite. It could be faster in the turn around time other then that, very good. It could be faster in the turn around time other then that, very good. More

Great customer service from the first time I purchased my vehicle to getting my car maintenance. Prompt service with a smile! vehicle to getting my car maintenance. Prompt service with a smile! More

Kia Service is always professional, polite and friendly. When service is completed, I always feel confident that my car was in good hands When service is completed, I always feel confident that my car was in good hands More

They were professional and service was completed in a timely fashion getting out within the hour the promised. timely fashion getting out within the hour the promised. More

The staff at the checkin were very friendly and answered any questions I had. I waited for my car to be done, waiting area was comfortable and clean. I didn’t expect to have to have brake work but everythin any questions I had. I waited for my car to be done, waiting area was comfortable and clean. I didn’t expect to have to have brake work but everything was explained. The service was great and I appreciate the time your staff took to even walk me to my car in the rain. More

The staff at Gary Rome Kia in Enfield, CT are awesome. Friendly, knowledgable and prompt. Friendly, knowledgable and prompt. More

Service was great - fast and efficient and done on time. Also advised tire rotation wasn’t necessary. Also advised tire rotation wasn’t necessary. More

I was greeted promptly by service who reviewed work to be done and gave me a time frame. Additional work was explained and car was clean and nicely washed upon return. Excellent customer service! done and gave me a time frame. Additional work was explained and car was clean and nicely washed upon return. Excellent customer service! More