Gary Rome Kia - Service Center

They were polite and had my vehicle done right when they said they would. Boom said they would. Boom More

The most responsive and professional service/dealership I have ever dealt with! Hector checked in with me the day I dropped off my car, the next morning and continually to update me about my car until it was have ever dealt with! Hector checked in with me the day I dropped off my car, the next morning and continually to update me about my car until it was fixed. They coordinated so well with my insurance and my schedule as I live far away. I would not take my car anywhere else! More

Service performed was oil change and air filter. It took over one hour and fifteen minutes. Way too long for a scheduled appointment. Free complimentary car was and vacuuming left me disappointed. W It took over one hour and fifteen minutes. Way too long for a scheduled appointment. Free complimentary car was and vacuuming left me disappointed. Windshield was still bug ridden and only the front seats were completed. Nothing done to rear seat or hatchback. More

Excellent service, every time I go there. On time, courteous, high quality. Competitive prices, too. Highly recommend. On time, courteous, high quality. Competitive prices, too. Highly recommend. More

Service advisors friendly ,communicate ,and gave been completely satisfied with work. Always timely completed thank you completely satisfied with work. Always timely completed thank you More

They handle my case with Professionalism, knowledge. I will definitely recommend them. Thanks for your business. I will definitely recommend them. Thanks for your business. More

Very helpful and pleasant staff. Took very good care of me and my car. I would recommend Kia to my friends and family. Thank you so much for your attention to my car and the quick re Took very good care of me and my car. I would recommend Kia to my friends and family. Thank you so much for your attention to my car and the quick response. More

So far it's been a pleasant experience having service. Making an appointment was easy. Making an appointment was easy. More

Very pleasant group of people to work with . I love my Kia , so it won’t be going anywhere anytime soon . Thank you … I love my Kia , so it won’t be going anywhere anytime soon . Thank you … More

Service and repairs went smoothly. Unfortunately my car was unable to be picked up after I was promised it would be ready at 530pm. My car needed work to the sunroof and I have an afte Unfortunately my car was unable to be picked up after I was promised it would be ready at 530pm. My car needed work to the sunroof and I have an after market roof rack which required a key to remove. I was told if I got the key to the dealership by 2:00pm that day for my appointment my car would ve ready at 530pm. When I called to inquire I was told no one was there to sign my paperwork for the car the released. This was a Friday evening and all of this took place PRIOR to the service center closing. But after the garentee of my car being ready that evening, I was told "the guy who signs off on paperwork is gone. You can pick the car up tomorrow" which was a huge inconvience for me and my family. I was verbally apologized too but was still very disappointed in how this was handled. More