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Gary Rome Kia - Service Center

Enfield, CT

4.3
694 Reviews

694 Reviews of Gary Rome Kia - Service Center

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April 07, 2022

They are very friendly and customer driven. Each time I go, I feel welcomed and valued as a customer! More

by MYLESJEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 07, 2022

I have always had a great experience buying and getting my car serviced here at Gary Rome in Enfield. More

by Sandybeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. We appreciate your review and look forward to having you as one of our valued customers for many more years to come!

April 06, 2022

Gary Rome Kia in Enfield has made a very positive impact on my life! I am not one to really enjoy dealing with cars and especially car maintenance and since I have bought, sold and used Gary Rome for all my More

by Cole.courte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept didn’t get their names
Apr 07, 2022 -

Gary Rome Kia responded

Cole, It's great to hear that Brian and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gary Rome Kia!

April 05, 2022

The staff were very helpful and called yo be sure which services they were performing. Very professional and courteous when interacting More

by cmehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector in service
Apr 06, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 05, 2022

Excellent customer service from Hector. It made getting a new transmission very easy, had a loaner brought to me and was done the next day! More

by JEAN91975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Apr 06, 2022 -

Gary Rome Kia responded

We appreciate your business, Jean, and our team looks forward to serving you again soon!

April 05, 2022

Always a pleasure when I go to Gary Rome Kia staff is very friendly and polite More

by MOLINA257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisden
Apr 06, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 03, 2022

Service was great! The technician suggested I have my tires rotated along with the oil change and I appreciated that. The service was quick and employees were pleasan More

by JUDY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 03, 2022

I was in a rush when I brought my car in for an oil change the guys were great and communicated the whole time on how long and how much longer it would take! More

by jennifer.ramos02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department, all were great
Apr 04, 2022 -

Gary Rome Kia responded

Thank you so much for your kind words, Jennifer, and for taking the time to leave us this wonderful feedback!

April 03, 2022

The service department is very nice. Your car is ready when they say it will be ready More

by JUDYCF1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santinello
Apr 04, 2022 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 03, 2022

Takes very great care of the CPU’s timers and service is always done in a timely manner. More

by Nasia Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Employees at the service desk
Apr 04, 2022 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

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