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Gary Rome Kia - Service Center

Enfield, CT

4.3
693 Reviews
Call Service Center (860) 253-4753

693 Reviews of Gary Rome Kia - Service Center

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September 05, 2024

Pleasant people to deal with and good work on the vehicle. Will return for further service. More

by WOODY290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ccc
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Sep 05, 2024 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

September 04, 2024

Always great service and helpful staff! They were attentive and helpful as I’ve come to expect and appreciate. More

by RAA.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent
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Sep 04, 2024 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

September 04, 2024

Was scheduled for recalls, had a loaner/rental vehicle, everything was completed in a timely fashion. Advisors were respectful and understanding. More

by LMFORTINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan- Service Advisor
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Sep 04, 2024 -

Gary Rome Kia responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else!

September 04, 2024

The staff is always competent, hospitable and trustworthy. They communicate well what needs to be done, what was done and what is advised going forward. More

by NSTIMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 04, 2024 -

Gary Rome Kia responded

Thank you for your review! We'll pass along your kind words to our team, and we truly appreciate your business!

September 04, 2024

Work done efficiently. Customer courtesy are pleasant and accommodating.Courtesy ride in the area if needed . More

by RETTASDOORWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 04, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 03, 2024

Prompt service. Honest estimates and very reliable and courteous. I would for sure recommend them for sales and service. More

by BDP3669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

September 03, 2024

Kay was absolutely wonderful. Reaching out and explained everything my car needed repairs on every step of the way. More

by Samantha Rossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
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Sep 03, 2024 -

Gary Rome Kia responded

Thank you, Samantha! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

September 03, 2024

Service was good. My problem with the car was fixed. Service was quick. I didn’t wait too long. More

by daystarlett
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 03, 2024 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your service experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

September 03, 2024

Everything about the buying experience was great. From shopping to purchase, everything was easy. John is a great sales representative and Shaun made finance very easy. I highly recommend Gary Rom More

by VANDALCT1971
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bruso
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Sep 04, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that John and Shaun delivered such a great experience!

September 02, 2024

Good, but, when I make ab appoinment, I don't expect to wait so long. More

by DRACORED_2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with these folks.
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Sep 03, 2024 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

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