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Gary Rome Kia - Service Center

Enfield, CT

4.3
694 Reviews
Call Service Center (860) 253-4753

694 Reviews of Gary Rome Kia - Service Center

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April 12, 2022

The staff at Gary Rome Kia in Enfield, CT are awesome. Friendly, knowledgable and prompt. More

by ALICEYOUNG8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department.
Report | Print
Apr 13, 2022 -

Gary Rome Kia responded

Alice, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

April 12, 2022

Service was great - fast and efficient and done on time. Also advised tire rotation wasn’t necessary. More

by campbellusa0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santinello
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Apr 13, 2022 -

Gary Rome Kia responded

It's great to hear that Anthony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gary Rome Kia!

April 11, 2022

I was greeted promptly by service who reviewed work to be done and gave me a time frame. Additional work was explained and car was clean and nicely washed upon return. Excellent customer service! More

by Love my CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
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Apr 11, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 10, 2022

This dealership has always been accommodating with me. Have had all my work done there. More

by DBART130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Apr 11, 2022 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

April 09, 2022

Very good very good very fast very fast very first very efficient very friendly over all very nice. More

by MCLORD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santinello
Report | Print
Apr 10, 2022 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

April 08, 2022

They took me on time they finished on time they told me everybody was professional More

by JOEDEBBABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Vega
Report | Print
Apr 09, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

April 08, 2022

Hector was very attentive and kept me informed through my visit. I felt he explained everything very well and seemed trustworthy. More

by JACKIMAHONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Apr 09, 2022 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that Hector had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

April 08, 2022

Excellent service and follow through. Attentive personnel who make customers feel special. Would recommend to a friend. More

by LRNLTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2022 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 08, 2022

Good Experience & Service. Even washed the wagon . Comfortable waiting room. Clear communication from the attendent. More

by O_ACEVEDOXAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service attendent
Report | Print
Apr 09, 2022 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 07, 2022

Every time I bring my car in for service I am treated with respect, they listen to all my problems and questions. I am extremely happy with the service I receive at Gary Rome KIA in Enfield CT. More

by VREISTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Santinello
Report | Print
Apr 07, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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