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Gary Rome Kia - Service Center

Enfield, CT

4.3
711 Reviews

711 Reviews of Gary Rome Kia - Service Center

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April 22, 2022

Clean, friendly, and efficient. Even though this is not the closest Kia dealership to me, I’m likely to bring my car back there going forward. More

by JENNIFERRUBINO2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Zabielski
Apr 25, 2022 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

April 21, 2022

I can not say enough good things about the service dept at Gary Rome Kia in Enfield , CT...All the advisors ( Ivey , Tristin , Hector ) are terrific !!..They are very well informed and have great customer More

by Recycle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 20, 2022

Best service I ever had! Everything Hector Ortiz did was perfect, pleasant, and timely. From the moment I entered the service department to his walking me to my car when I l More

by NSTIMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woman who set up my appointment
Apr 20, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Hector and our team, and we look forward to working with you again.

April 20, 2022

Started on time and finished early. Completed the job within the estimated cost given to me. More

by TAL207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
Apr 21, 2022 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gary Rome Kia!

April 19, 2022

Everyone is always nice and makes you feel like your one of the family!! Gary your workers are on top of everything!! Of all if the dealerships I’ve been going to I have to say this one is by far the most c More

by ALSGOBBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Santinello
Apr 20, 2022 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

April 19, 2022

Tristan and team at your Enfield CT location are professional, caring, and friendly. A pleasure to work with them. More

by GAIL.R.STREHLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan
Apr 20, 2022 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business, Gail, and hope to see you again soon!

April 19, 2022

Service was fast and my car looked great after the wash! Staff was friendly and helpful More

by KAYTLYNFERRANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with the service department
Apr 20, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad we were able to help, Kaytlyn, and we hope to see you again!

April 19, 2022

The service was great! They took the time to show me what was fixed, and I appreciated that level of care. Thank you! More

by Mckcd1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan
Apr 20, 2022 -

Gary Rome Kia responded

We appreciate your business and our team looks forward to serving you again soon!

April 17, 2022

Trisdan was spectacular in communicating the process and timing.he provided updates and allowed me to sit at a desk with a chair to do work while waiting. Trisdan also outlined pricing on new tires for my i More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisdan
Apr 18, 2022 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear that Trisdan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 15, 2022

THE PEOPLE YOU NOW HAVE WORKING IN THE SERVICE DEPT ARE EXCELLENT IN EVERY WAY POLITE KNOWLEDGABLE FRIENDLY ETC ETC More

by CARZIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
EVIE,TRISDEN,JONATHAN AND ALL IN THE SERVICE DEPT I DO NOT KNOW THEIR NAMES BUT WE ALWAYS SPEAK
Apr 17, 2022 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

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