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Gary Rome Kia - Service Center

Enfield, CT

4.3
763 Reviews
Call Service Center (860) 253-4753

763 Reviews of Gary Rome Kia - Service Center

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May 26, 2022

Excellent Customer Service , Great Performance Service in a timely manner. Above and beyond. Job well done. More

by Sheila McCluster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dangelo Sanchez
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May 26, 2022 -

Gary Rome Kia responded

Sheila, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 24, 2022

We have been leasing cars for a number of years and have always had a great experience. More

by djchristopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bruso
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May 25, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

May 24, 2022

I’ll be doing business with Ron Kia seven or eight years never have any problems More

by MIGUEL1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel the mechanic he’s very good
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May 25, 2022 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experiences with us to be positive ones at Gary Rome Kia. Please don't hesitate to reach out if you need anything else.

May 22, 2022

Awesome and quick service! ! Trisden was the best!! Went out of his way to accommodate my service requests!! Highly recommend!! More

by TIMMACHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trisden
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May 23, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Trisden delivered such a great experience!

May 20, 2022

Very professional and friendly; solved my problem much better than I had hoped for. Also received a complimentary car wash and vacuum and that was awesome! More

by SOCKO1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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May 23, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 20, 2022

Easy appointment time. Quick service and no surprises. Nice people clean car no paper mats left in car. More

by TMJORDAN55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one
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May 23, 2022 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gary Rome Kia!

May 19, 2022

They did a great job explaining what was wrong and how they could help. The waiting room was clean and comfortable and they kept me up to date on the progress. Great experience from making the appointment More

by Holly h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
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May 20, 2022 -

Gary Rome Kia responded

Thank you, Holly. We appreciate your business and our team looks forward to serving you again soon!

May 19, 2022

Always a pleasant experience and friendly staff. They give appropriate time frames and updates throughout. More

by delacruzcja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept not listed here
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May 20, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 19, 2022

Thank you to Hector for great service. Very polite and professional. Good communication & kind demeanor. More

by HARLEO02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
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May 20, 2022 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

May 18, 2022

Staff was very helpful went above and beyond to make sure I was taken care of. More

by JENN29279
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tristan
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May 20, 2022 -

Gary Rome Kia responded

Jenn, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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