Gary Rome Kia - Service Center

Always a pleasant experience and friendly staff. They give appropriate time frames and updates throughout. They give appropriate time frames and updates throughout. More

They did a great job explaining what was wrong and how they could help. The waiting room was clean and comfortable and they kept me up to date on the progress. Great experience from making the appointment they could help. The waiting room was clean and comfortable and they kept me up to date on the progress. Great experience from making the appointment through driving away More

They let me know what was going on and kept me informed of problems, and got approval before doing work of problems, and got approval before doing work More

Friendly, fast and knowledgeable! !! Love you guys!!! Clearly laid out my options so that I could make the best decision for my car! !! Love you guys!!! Clearly laid out my options so that I could make the best decision for my car! More

Never called to tell me the tech for my car wouldn’t be there. I had an unsafe vehicle and they told me they couldn’t guarantee they could even diagnose it for at least a month until he came back. They tol there. I had an unsafe vehicle and they told me they couldn’t guarantee they could even diagnose it for at least a month until he came back. They told me to go to a different Kia dealership. So I left with my unsafe car and they fixed it in a day and gave me a loaner. So now I go somewhere else like they suggested. Horrible service. More

Staff was very helpful went above and beyond to make sure I was taken care of. I was taken care of. More

Everyone is so nice , polite and professional. I had a tire emergency, and needed my vehicle for a road trip in 2 days. They fit me in and I had a new tire I. No time!! I had a tire emergency, and needed my vehicle for a road trip in 2 days. They fit me in and I had a new tire I. No time!! More

Upon returning to my home and looking under the hood I discovered that none of the fluids had been topped off after what was supposed to be a multipoint inspection. It made me wonder what else had been m discovered that none of the fluids had been topped off after what was supposed to be a multipoint inspection. It made me wonder what else had been missed. More

Very nice A place to go Very clean and very professional I would recommend them anytime I would recommend them anytime More

Cozy and cozy environment. Accommodating, listened to the concerns. Demonstrated vehicle’s problem in person Accommodating, listened to the concerns. Demonstrated vehicle’s problem in person More