Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gary Rome Kia - Service Center

Enfield, CT

4.3
694 Reviews
Call Service Center (860) 253-4753

694 Reviews of Gary Rome Kia - Service Center

Sort by
June 09, 2022

Excellent job was in and out less then forty fiveminutes help was great thank you More

by DEYO1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 10, 2022 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 08, 2022

Always good service. No complaints from me. I would recommend them to anyone. Thank you. More

by TWIZZTDINJUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Zemrock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Zabielski
Report | Print
Jun 09, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 08, 2022

Fast service and very friendly staff, I would recommend to everyone who has a Kia or any other car. More

by DAMCDONALD1728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Zabielski, Anthony Santinello
Report | Print
Jun 09, 2022 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gary Rome Kia!

June 07, 2022

Had a great experience in service parts and all departments I recommend Kia to all my friends More

by SBQUEEN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John bruso
Report | Print
Jun 08, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 07, 2022

Great service department , very knowledgeable about the Kia product. Thank you Evy , Tristan & Hector . I’ll be in for my next service 👍😁 More

by bryantmarvin73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evy
Report | Print
Jun 08, 2022 -

Gary Rome Kia responded

We appreciate your business and our team looks forward to serving you again soon!

June 03, 2022

I have had my car 3 months and has been in service twice for tire issues. I have yet another issue with the tire and have been waiting 2 weeks for a loaner vehicle so they can take my car for a 3rd time. No More

by JOPLINBRADLEY
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2022 -

Gary Rome Kia responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind the question, what is your full name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 02, 2022

Great services, communication was fantastic. Quality of repair was great. Timely service. Recommend to everyone! More

by NEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Jun 03, 2022 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

June 01, 2022

Hector Ortiz was a big help with my service at 60k miles. Always great service at GRK More

by TALLATOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
Report | Print
Jun 02, 2022 -

Gary Rome Kia responded

Thank you for your business. We appreciate you taking the time to leave us this review. We're happy to hear that Hector was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 01, 2022

Hour and a half for an oil change. Too long. Also had a diagnostic test scheduled for same day but was told it would be a 2 hour wait, so I canceled that and it still took an hour and More

by MELCOTTO40
Recommend Dealer
No
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 01, 2022

My vehicle was brought in at my scheduled time and they kept me informed of when it would be ready More

by HOTPOCKETZ01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Jun 02, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. We appreciate your business.

1
...
40
41
42
...
70