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Gary Rome Kia - Service Center

Enfield, CT

4.3
709 Reviews
Call Service Center (860) 253-4753

709 Reviews of Gary Rome Kia - Service Center

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October 27, 2024

Very satisfied with this dealership. Great service. We have purchased two vehicles from this dealership and continue to bring the vehicles in for service. More

by JERRYVEGA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Gary Rome Kia responded

Jerry, Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

October 26, 2024

Great customer service during the initial phone call, day of service, and when the car was ready. More

by THEEJPSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristin
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Oct 27, 2024 -

Gary Rome Kia responded

We are very happy to hear Tristan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 24, 2024

They Kept me updated through the day on the status, were polite and courteous on the phone More

by GINGER827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown - service department
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Oct 24, 2024 -

Gary Rome Kia responded

Ginger, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 22, 2024

The work done on our car was timely and excellent. The service department is always very helpful and provides updates along the way in a timely manner. More

by ARILEY1662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

October 21, 2024

The service is very professional and courteous. The wait time for the servce to be complted was reasonable. More

by LJSSONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruso was exellent throughout the entire transaction when we purchased our Sorento.
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Oct 21, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 21, 2024

Great staff, gets work done at the time they say. Good coffee, and happy with results!!!! I'll come again More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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Oct 22, 2024 -

Gary Rome Kia responded

Lou, Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 20, 2024

The dealership is clean & has a nice waiting area. Everyone is friendly & they did a great job! More

by smoyermeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 21, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 16, 2024

Service staff was pleasant and courteous. Car was ready when promised. Estimate of changes was right on. More

by jd@40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
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Oct 17, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 15, 2024

I bought a brand new car and after 5k miles the car started to shake, they inspected the car, turns out that my car has bad tires, i called phirelli, and they asked for a certified report from the deal More

by DARIO JARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember their name
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October 15, 2024

I appreciate the transparency and communication that takes place for each appointment. The staff are very professional and thorough. More

by MARK.KING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa McClain
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Oct 16, 2024 -

Gary Rome Kia responded

Mark, thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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