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Gary Rome Kia - Service Center

Enfield, CT

4.3
711 Reviews
Call Service Center (860) 253-4753

711 Reviews of Gary Rome Kia - Service Center

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December 04, 2022

Be to schedule conveniently. Reception prompt. Knowledgeable staff and work done on time. Very pleased More

by SID8547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 02, 2022

Great service from start to finish. Updated every step of the way while being serviced. Only place I'd go for my car. More

by rafael_quiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisden
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Dec 04, 2022 -

Gary Rome Kia responded

Thank you, Rafael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

December 01, 2022

Gary Rome Kia had a Very good and professional service. Accurate estimate and friendly. Thank you. More

by LIMEYALCHEMIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisden
Report | Print
Dec 02, 2022 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

November 29, 2022

Bought a car from them. They had their set price and it seemed reasonable. Bought the car and they fixed all the issues that were pointed out. Overall good experience, hassl More

by NateS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2022 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

November 19, 2022

Always receive great service from service advisor Trisden. He makes sure I am always aware of what’s going on with my vehicle. Friendly and clean establishment! More

by GLEISYRIVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trisden Toccaline, Iveliz Velez
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Nov 20, 2022 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2022

Very friendly and nice people good and very helpful to the customers. Thank you very much More

by JULIETLUIE_ZUCCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 20, 2022 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 17, 2022

Was not happy with the service. The car was dirter than when I bought it in More

by ESTABROOKDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
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Nov 20, 2022 -

Gary Rome Kia responded

David, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 16, 2022

Great customer service. Greeted with a smile. Work finished at time promised. Would recommend. Thanks More

by NHL1126
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector from service dept
Report | Print
Nov 17, 2022 -

Gary Rome Kia responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

November 14, 2022

Very professional pleasant staff and prompt service. Handled the recall very efficiently. Convenient service location. More

by APETTEE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Zabielski
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Nov 15, 2022 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

November 14, 2022

Kia Enfield always has excellent and professional service. First rate and always on time. Professional in every way. More

by KIELBASAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Zabielski, Anthony Santinello
Report | Print
Nov 15, 2022 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

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