694 Reviews of Gary Rome Kia - Service Center
I came in for an emission testing and was promptly accommodated 1/2 hour before the emission testing center closed. The service representative was very polite and thorough. Will definitely come back a accommodated 1/2 hour before the emission testing center closed. The service representative was very polite and thorough. Will definitely come back again! More
Maintenance side is great. Sale side is awful. Way over MSRP while other dealerships are selling at MSRP Sale side is awful. Way over MSRP while other dealerships are selling at MSRP More
Friendly, courteous and thorough was my service at Gary Rome Kia. Tristan, Hector and Ivy were all super helpful and went above and beyond what was expected for an oil change. I’ll be back! Rome Kia. Tristan, Hector and Ivy were all super helpful and went above and beyond what was expected for an oil change. I’ll be back! More
Excellent, people at Gary Rome are wonderful and great to do business with and very efficient. do business with and very efficient. More
I like the service employees but the price is to high checked the services I had and checked other places so when I need service again I will check with other places checked the services I had and checked other places so when I need service again I will check with other places More
Disappointed you're forcing Kia car owners to use Synthetic Oil in cars that didn't require it when it was purchased. Will now have to use another source. Synthetic Oil in cars that didn't require it when it was purchased. Will now have to use another source. More
I was not made aware of recalls on my car that turned a one hour oil change into a 2 hour ordeal. This is the second time an oil change has taken over an hour with no previous warning. one hour oil change into a 2 hour ordeal. This is the second time an oil change has taken over an hour with no previous warning. More
Staff was pleasant however, My engine oil light came on & I had to add a quart. I blame the Holyoke Dealership for not honoring the "3 Year free maintance program." If you can't service, stop selling... I had to add a quart. I blame the Holyoke Dealership for not honoring the "3 Year free maintance program." If you can't service, stop selling... More