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Gary Rome Kia - Service Center

Enfield, CT

4.3
693 Reviews
Call Service Center (860) 253-4753

694 Reviews of Gary Rome Kia - Service Center

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March 19, 2023

Helpful employees who know all about my vehicle. Made some timely recommendations and clarified a few services for me More

by EASYKEEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can not remember the service department employees names but they were all very pleasant and helpful
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Mar 20, 2023 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

March 18, 2023

Service advisor was excellent and the fix to my car was done in the time he said. More

by Gio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Mar 19, 2023 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 15, 2023

Good work and good service amazing people who have good experience in service and a More

by Juan Santos
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 16, 2023 -

Gary Rome Kia responded

Thank you, Juan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

March 12, 2023

Very friendly and knowledgeable. Fast and helpful explaining what was done and what needed to be done. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 13, 2023 -

Gary Rome Kia responded

Thank you for the compliment! We pride ourselves on excellent customer service and we are glad to hear that you experienced that.

March 09, 2023

Gary Rome found the car I was looking for at a price I was comfortable with More

by RICHPOIR
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2023 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 09, 2023

Service technician was extremely courteous. Very informative & helpful! Offered a free car wash! Waiting area was clean & useful! More

by JVINCENT8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2023 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia!

March 02, 2023

Overall a good experience. In and out quickly in a timely fashion. Everyone was pleasant and area was very clean. More

by RUSSELLPROULX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRUSCO
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Mar 02, 2023 -

Gary Rome Kia responded

We are pleased to hear that your experience with us here at Gary Rome Kia was a good one. We appreciate your business!

March 01, 2023

I have always had good service with them , there has never been an issue. Always thorough More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2023 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we are always able to help, Chris, and we hope to see you again!

March 01, 2023

This is the second time I take my car to that dealer and I am so happy because people in there is very kind. I also enjoyed a coffee while waiting for my car. Thanks so much Gary Rome Kia!! 😍👏🏻👏🏻👏🏻 More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Velez
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Mar 02, 2023 -

Gary Rome Kia responded

Thank you for the compliment! Our top priority is exceptional customer service, and we are glad you experienced that!

February 27, 2023

Hector and Trisden have always been polite, knowledgeable, and professional. They make me feel confident about the service I am receiving at KIA. More

by MASSETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector and Trisden
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Feb 27, 2023 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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