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Gary Rome Kia - Service Center

Enfield, CT

4.3
741 Reviews
Call Service Center (860) 253-4753

741 Reviews of Gary Rome Kia - Service Center

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February 23, 2025

Great friendly family service. Very happy with my repairs and how everyone made me feel important More

by SANTANA417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Gary Rome Kia responded

Santana, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

February 22, 2025

Good people to work with I would recommend. Gary Rome kia to my friend and family More

by GILBERTMOORE140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Williams
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Feb 23, 2025 -

Gary Rome Kia responded

Thank you so much, Gilbert, for your kind words, and for taking the time to leave us this wonderful feedback!

February 21, 2025

I have never had an issue at Gary Rome Kia in Enfield. Brian and Sean made my car buying experience absolutely amazing and stress free! They are extremely knowledgeable, trustworthy, and have their best i More

by JacobKap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2025 -

Gary Rome Kia responded

Jacob, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2025

Outstanding Performance Justin listened and found options that worked best for me. Best dealership I have ever dealt with! More

by TIMOTHYDUNLAVEY
Recommend Dealer
Yes
Employees Worked With
Justin
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Feb 20, 2025 -

Gary Rome Kia responded

Thank you, Timothy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

February 14, 2025

It’s a very nice dealership. I would visit again. I am loving my car. More

by NETOLICKY
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 31, 2025

We bought our car from there and they worked hard to get the service covered under warranty. Thank you!!! More

by ITENNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay 5 stars
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Feb 02, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2025

Always a pleasure with excellent customer service and efficiency. It’s like poetry in motion. More

by DEEDEEJAXELVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2025 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 31, 2025

Quick easy appointment. Service done as expected and within estimate. Everyone is pleasant and knows what they are doing More

by Shaund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 02, 2025 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 31, 2025

Service needed to be done for problems from a previous service . And was charged stating that it was not a covered problem More

by CINDI676971
Workmanship
Recommend Dealer
No
Employees Worked With
Service department
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Feb 03, 2025 -

Gary Rome Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Cindi, and hopefully, we can get to the bottom of this.

January 26, 2025

I Was treated professionally I’m satisfied with service provided Will return for future service More

by JMCHENIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

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