Gary Rome Kia - Service Center

I’ve brought my car in to this dealership 4 times for an issue with my trunk and they still can’t get it right. issue with my trunk and they still can’t get it right. More

Very professional yet has a family atmosphere. They had answers to all my questions. I They had answers to all my questions. I More

I felt like my vehicle concerns were not only valid but also their priority to make sure that it was thoroughly addressed. also their priority to make sure that it was thoroughly addressed. More

Recall on Kia Sorrento. Recall was taken care of as cars are easily stolen. Thanks Recall was taken care of as cars are easily stolen. Thanks More

All went well except when I went to my car it was parked too close to the car by it I almost had to enter from passenger side. too close to the car by it I almost had to enter from passenger side. More

They say the car came with a 36mile 3 yr warranty as if they were paying for it. Even averaged it in my monthly payments without me noticing it. Nope, found out they don’t after I signed the paperwork… whi they were paying for it. Even averaged it in my monthly payments without me noticing it. Nope, found out they don’t after I signed the paperwork… which the manager who rushed me through the paperwork never said it was optional. I will never buy a car from them again! I accidentally left some things in my old car they said they would get for me… their answer when I asked where it was later… “I forgot. I guess they wouldn’t have forgotten if I hadn’t signed the paperwork on the newer car. It has been less than a month and am still thinking of call the BBB and filing a report with them about the way they do business. How they managed to get Times Year award I will never know. More

I had a good experience with the place Not much to do but sit down and watch tv since I usually walk around and look at the new or used cars and I didn't see many outside the dealership unless they were in t sit down and watch tv since I usually walk around and look at the new or used cars and I didn't see many outside the dealership unless they were in the back and then I missed them More

Good experience. Will be doing business with you guys again. Thank you for everything you did. Will be doing business with you guys again. Thank you for everything you did. More

Quick, friendly & knowledgeable service! And a free car wash & vacuum. I Highly recommend Gary Rome Kia Service! And a free car wash & vacuum. I Highly recommend Gary Rome Kia Service! More

Very prompt, courteous service. Went above and beyond We would highly recommend your services. Great Went above and beyond We would highly recommend your services. Great More