Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gary Rome Kia - Service Center

Enfield, CT

4.3
711 Reviews
Call Service Center (860) 253-4753

711 Reviews of Gary Rome Kia - Service Center

Sort by
July 28, 2023

THIS WAS A VERY SMOOTH EXPERIENCE EXCELLENT VALET SERVICE WHICH IS VERY MUCH APPRECIATED. THE CAR WAS WASHED 10 OUT OF 10 IN EVERY WAY. THANK YOU More

by QQUUBBIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Leduc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lavelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bracci, La'Toyia Martell, Annique Kort
Report | Print
Jul 31, 2023 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2023

Everything was great, just when you are giving a time for 1pm the car will be done and I had to call at 3pm to ask about my vehicle. It took from 9:15 to 3pm for a oil change. That's a bit extreme More

by DNH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the gentleman's name in service
Report | Print
Jul 27, 2023 -

Gary Rome Kia responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. We do apologize for the long wait and hope that the next time you visit it will be much quicker!

July 26, 2023

The people were really friendly. They were also very knowledgeable and took great care of me. More

by KSTNRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa McClain
Report | Print
Jul 27, 2023 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2023

Fantastic people. Super friendly service, very knowledgeable staff who can answer any question that you ask. More

by NATESULLIVAN30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Nate, and look forward to your next visit.

July 25, 2023

Best experience of all the local dealerships I visited. Our salesperson was exceptional and played a significant role in our buying decision. More

by JEFFMORROW9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bracci
Report | Print
Jul 26, 2023 -

Gary Rome Kia responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

July 25, 2023

Ivy was a pleasure to work with! Great team and excellent, honest service! That Canada More

by ATTORNEYHEATHEREGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Valez
Report | Print
Jul 26, 2023 -

Gary Rome Kia responded

Thank you for the kind words for Ivy and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 22, 2023

I was only there for an emissions test. They were pretty efficient and all employees werepleasant More

by phoenix4ll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Techs. Did emissions
Report | Print
Jul 22, 2023 -

Gary Rome Kia responded

Thanks for sharing about your pleasant experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

July 20, 2023

Great service reasonable prices. I have all my service done on my Kias since 2013 and have been very satisfied More

by campbellusa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Gary Rome Kia responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

July 19, 2023

Cordial Friendly He was professional and knowledgeable Excellent and Amiable Have a good day More

by VICTORIA.NEDELCU
Recommend Dealer
Yes
Employees Worked With
Spanish
Report | Print
Jul 19, 2023 -

Gary Rome Kia responded

Thanks for your review, Victoria! We look forward to having you as a valued customer for many years to come!

July 18, 2023

I chose Gary Rome Kia because I had a horrible experience at East Hartford Kia. The experience was so bad that I have removed all traces of them from my Kia. Gary Rome Kia is the best choice I have ever made More

by Grant Tolland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
Report | Print
Jul 19, 2023 -

Gary Rome Kia responded

Hello, Grant! Thanks for sharing about your experience with Gary Rome Kia. We'll pass along your kind words to Hector and the rest of our service team. We truly appreciate your business and recommendation!

1
...
26
27
28
...
72