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Gary Rome Kia - Service Center

Enfield, CT

4.3
693 Reviews
Call Service Center (860) 253-4753

693 Reviews of Gary Rome Kia - Service Center

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July 29, 2023

The staff was accommodating getting me in when I was in a rush and got me in and out quickly. More

by REFUSETOGIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 31, 2023 -

Gary Rome Kia responded

Thanks for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

July 28, 2023

They take forever, charge at least twice what anyone else does, and don’t do the one thing you asked them to do. More

by mayburygrrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Aug 02, 2023 -

Gary Rome Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 28, 2023

THIS WAS A VERY SMOOTH EXPERIENCE EXCELLENT VALET SERVICE WHICH IS VERY MUCH APPRECIATED. THE CAR WAS WASHED 10 OUT OF 10 IN EVERY WAY. THANK YOU More

by QQUUBBIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Leduc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lavelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bracci, La'Toyia Martell, Annique Kort
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Jul 31, 2023 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2023

Fantastic people. Super friendly service, very knowledgeable staff who can answer any question that you ask. More

by NATESULLIVAN30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Nate, and look forward to your next visit.

July 26, 2023

Everything was great, just when you are giving a time for 1pm the car will be done and I had to call at 3pm to ask about my vehicle. It took from 9:15 to 3pm for a oil change. That's a bit extreme More

by DNH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the gentleman's name in service
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Jul 27, 2023 -

Gary Rome Kia responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. We do apologize for the long wait and hope that the next time you visit it will be much quicker!

July 26, 2023

The people were really friendly. They were also very knowledgeable and took great care of me. More

by KSTNRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa McClain
Report | Print
Jul 27, 2023 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 25, 2023

Ivy was a pleasure to work with! Great team and excellent, honest service! That Canada More

by ATTORNEYHEATHEREGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Valez
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Jul 26, 2023 -

Gary Rome Kia responded

Thank you for the kind words for Ivy and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 25, 2023

Best experience of all the local dealerships I visited. Our salesperson was exceptional and played a significant role in our buying decision. More

by JEFFMORROW9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bracci
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Jul 26, 2023 -

Gary Rome Kia responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

July 22, 2023

I was only there for an emissions test. They were pretty efficient and all employees werepleasant More

by phoenix4ll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Techs. Did emissions
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Jul 22, 2023 -

Gary Rome Kia responded

Thanks for sharing about your pleasant experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

July 20, 2023

Great service reasonable prices. I have all my service done on my Kias since 2013 and have been very satisfied More

by campbellusa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2023 -

Gary Rome Kia responded

It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

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