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Gary Rome Kia - Service Center

Enfield, CT

4.3
693 Reviews

693 Reviews of Gary Rome Kia - Service Center

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January 26, 2024

Good service, clear communication and fair price. .with a bonus car wash Service was done in a very reasonable amount of time More

by BOB428CJ
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
Jan 29, 2024 -

Gary Rome Kia responded

Thank you so much, Bob, for your kind words, and for taking the time to leave us this wonderful feedback!

January 25, 2024

Not much just keep it up a good work Well good job to all members, you doing great More

by JAMADAMUMBERE12
Recommend Dealer
Yes
Employees Worked With
Hector
Jan 26, 2024 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

January 25, 2024

Very polite and efficient Service was quick. All employees were professional Satisfied and will recommend More

by rcd033147
Recommend Dealer
Yes
Jan 26, 2024 -

Gary Rome Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

January 22, 2024

I received excellent and quick service from the mechanic department & they vaccummed my car! I appreciate it More

by wesleysimeon123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
Jan 23, 2024 -

Gary Rome Kia responded

Thank you, Wesley, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

January 20, 2024

All was fine finished the work faster than what they said it would take.my car was very clean More

by jeanguy291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa Mcclain
Jan 21, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 18, 2024

Rude , try , to take advantage of me ,lucky I was paying attention made me feel uncomfortable leaving my car with the service team felt like my car came back with a check engine light on as well More

by FGHAMMER1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
Jan 21, 2024 -

Gary Rome Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 18, 2024

Hector was fantastic, great help very accommodating. Very clean, comfortable waiting room everyone wad smiling and courteous More

by MJCCALIENTO63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
Jan 18, 2024 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Hector here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2024

Reason price staff friendly every time when I walking and alway getting touch basic need More

by PINGCHEN333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 17, 2024

I am good with the service provided. Had confusion about the improvements needed. I expect the service has drop and pick for customers, I am in 11 mile radius but they do 10 mile only More

by ADITYAVARMAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I need service department
Jan 18, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

January 17, 2024

Hector was the technician that worked on my car. He was very polite and went over all the charges and checks he completed on my car. He also went ahead and ordered recalled parts for my car to have More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, service department
Jan 18, 2024 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Samantha, and it's great to hear about your excellent experience here at Gary Rome Kia.

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