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Gary Rome Kia - Service Center

Enfield, CT

4.3
693 Reviews
Call Service Center (860) 253-4753

693 Reviews of Gary Rome Kia - Service Center

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February 03, 2024

Excellent responsiveness and resolution of the problem. Gary Rome Kia service department is excellent Bravo More

by LRNLTD
Recommend Dealer
Yes
Employees Worked With
Service ivy
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Feb 05, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 01, 2024

Very professional Great experience, staff was knowledgeable and explained everything to me thoroughly... Excellent experience More

by LUVTOGOLF8
Recommend Dealer
Yes
Employees Worked With
Brian
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Feb 01, 2024 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 01, 2024

Punctual, good communications, always polite and did not over push uneeded work. My grandparents have used Kia dealership and find they and Gary Tome Hyundai in Holyoke have excellent great staff top to bot More

by paulaflint47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector I believe
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Feb 01, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience, Paula! We sincerely value your business and look forward to your next visit.

February 01, 2024

Personnel were friendly and efficient. Dealership was clean and comfortable. My car was returned clean More

by JANET.DUVAL
Recommend Dealer
Yes
Employees Worked With
Use
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Feb 01, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team, Janet. We're glad to hear we delivered such a great experience!

February 01, 2024

Polite, professional, informative Fast service, informative answers Answered my wuestions and assisted downloading my contacts More

by COLLYNNTEMPLE
Recommend Dealer
Yes
Employees Worked With
Don't remember. Service dept. Young Hispanic gentleman.
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Feb 02, 2024 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 29, 2024

The staff were all friendly, efficient, knowledgeable and very helpful through the process of buying the car and the maintenance of the vehicle More

by AMOSB3
Recommend Dealer
Yes
Employees Worked With
D'Angelo in Sales and Hector in the Service Dept.
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Jan 30, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 28, 2024

Customer service is awesome, Hector explained everything to me very respectful and I have no complaints that’s why I take my car to Kia to be serviced More

by COSTANELIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Jan 29, 2024 -

Gary Rome Kia responded

Thank you for your kind words for Hector and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

January 27, 2024

They were informative and my car was ready when they said it would be Great service More

by JUDYCF1011
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Jan 29, 2024 -

Gary Rome Kia responded

Thank you, Judy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

January 26, 2024

I got the car back in the promised time. I had questions and Hector took his time explaining so that I understood. More

by EFord
Recommend Dealer
Yes
Employees Worked With
Hector
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Jan 26, 2024 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hector met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

January 26, 2024

Service man was very nice and explained everything. He also explained everything to my husband. More

by TLSPHOENIX
Recommend Dealer
Yes
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Jan 29, 2024 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

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