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Gary Rome Kia - Service Center

Enfield, CT

4.3
711 Reviews
Call Service Center (860) 253-4753

711 Reviews of Gary Rome Kia - Service Center

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April 09, 2024

Tristan was very helpful and explained everything and answered all my questions and concerns. There was easy communication as well. More

by JAMIEFOLEY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
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Apr 10, 2024 -

Gary Rome Kia responded

Thank you, Jamie! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Tristan met your expectations. Thank you again for choosing Gary Rome Kia; we look forward to having you as one of our valued customers for many more years!

April 04, 2024

It was very quick and easy and efficient. I would recommend having service completed at Gary Rome Kia. More

by Tbackhaus
Recommend Dealer
Yes
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Apr 05, 2024 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

April 03, 2024

Prompt, courteous service. So far for me, honest service too. Everyone there has always been helpful and answered any questions I had More

by Sandybeach
Recommend Dealer
Yes
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Apr 03, 2024 -

Gary Rome Kia responded

Sandy, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2024

Great Hospitable, personable, exact timing, pleasant, knowledgeable, checked if I wanted add on wash at the end of service More

by Slaval
Recommend Dealer
Yes
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Apr 02, 2024 -

Gary Rome Kia responded

Thanks for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

April 01, 2024

Hector in service dept deserves a raise Real honest guy. ..took time to show and explain issues More

by SAPOZ11
Recommend Dealer
Yes
Employees Worked With
Hector...man deserves a raise.
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Jul 06, 2024 -

Gary Rome Kia responded

Thanks for sharing about your experience with Hector here at Gary Rome Kia. We appreciate your business and hope to see you again soon!

April 01, 2024

Very professional and kept me informed about the progress along the way. The people I dealt with were courteous and expressed a desire to make sure I was satisfied. More

by GUY.LARENZO
Recommend Dealer
Yes
Employees Worked With
Merissa in customer service on the phone but don't know who I spoke to when picking up my car.
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Jul 05, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 29, 2024

It was good. No complaints. Very professional and nice staff Here are five more words More

by ROBTANGUAY.ART
Recommend Dealer
Yes
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Mar 01, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 28, 2024

Service was colpeted in a timely manner. The service I had scheduled was completed in the time frame given to me by the service rep. More

by MPPSTARK
Recommend Dealer
Yes
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Feb 28, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with our team, and we look forward to working with you again.

February 25, 2024

My first appointment was to have my headlights looked at as there was moisture inside & so by the time my appointment came.. there was no moisture & nothing was found.. but the problem still exists.. My 2nd More

by BAZDS9
Recommend Dealer
Yes
Employees Worked With
Tristan
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Feb 26, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! Tristan and our team sincerely value your business and look forward to your next visit.

February 25, 2024

He was very professional, answered any questions I had and helped me get my car services due to a broken mirror. More

by Cmathieu1187
Recommend Dealer
Yes
Employees Worked With
Justin in the sales department is exceptional.
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Feb 26, 2024 -

Gary Rome Kia responded

It's great to hear that Justin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

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