Gary Rome Kia - Service Center

My first appointment was to have my headlights looked at as there was moisture inside & so by the time my appointment came.. there was no moisture & nothing was found.. but the problem still exists.. My 2nd as there was moisture inside & so by the time my appointment came.. there was no moisture & nothing was found.. but the problem still exists.. My 2nd appointment was just recently & I was there for a Warranty issue & it was taken care of.. I had new wiper blades put on & tires were rotated.. More

He was very professional, answered any questions I had and helped me get my car services due to a broken mirror. and helped me get my car services due to a broken mirror. More

This dealership does quality work. They explain all charges line by line on your invoice. They are very friendly. Leagues better than other Kia dealer in the state. They explain all charges line by line on your invoice. They are very friendly. Leagues better than other Kia dealer in the state. More

We were interested in the new 2024 Santa Fe and felt that getting one could be a hassle. Phil was great, kept me posted every week as to the status of the vehicle arrival. When it arrived, he made sure the v getting one could be a hassle. Phil was great, kept me posted every week as to the status of the vehicle arrival. When it arrived, he made sure the vehicle was perfect for us and made the sale very easy/comfortable. He is a very good representative of your company. More

Great customer service, very professional. Would highly recommend Very helpful, attentive, great prices and great atmosphere Would highly recommend Very helpful, attentive, great prices and great atmosphere More

They were very attentive There was hardly any wait time They answered all my questions They answered all my questions More

Appraisal paid for car to be detailed but it wasn't. They left pieces of the tape they used to cover my broken window all over the outside of my car and its very difficult to remove, had to purchase lac They left pieces of the tape they used to cover my broken window all over the outside of my car and its very difficult to remove, had to purchase lacquer thinner to remove it. They ran my battery dead so it had to be jumped. But Hector was great, very good customer service on the phone. Very helpful and appreciate everything he did to help me More

My experience with the dealership was good they took my info right away and checked on my vehicle in timely manner info right away and checked on my vehicle in timely manner More