Gary Rome Kia - Service Center

They were very quick did a good job on the car I am happy with the work with the work More

Pleasant staff members, clean and bright facility. Long drive for us but worth it for good customer service. Long drive for us but worth it for good customer service. More

Trisden has been working hard to understand my battery issue, and while nothing has been found, he has been pushing corporate engineering for additional tests. He has shown me all the readings of all the issue, and while nothing has been found, he has been pushing corporate engineering for additional tests. He has shown me all the readings of all the sensors, and is very straight forward with me. More

I think the price on the ca was average. I think the dealership could work more on knowing and showing details on the car. Have the car ready when we get there. Had the car a few weeks befor I think the dealership could work more on knowing and showing details on the car. Have the car ready when we get there. Had the car a few weeks before we picked it up and we had to wait over an hour for them to get the car ready. More

The dealership and its employees are very nice. The atmosphere is very sale orientated and would like to see a more people approach. Affordability should be discussed more. Also when a new vehicle The atmosphere is very sale orientated and would like to see a more people approach. Affordability should be discussed more. Also when a new vehicle is purchased or leased I think the 1st service visit should be free. You insist on the customer bringing the business back to the dealership but it's not necessary. Not to mention having the 1st service visit on the house shows the customer how vested the dealership is on you, the customer.... More

Fast good service in-N-Out real fast for emissions test always go there and free coffee always go there and free coffee More

Would never recommend Gary Rome. Bought a vehicle from them, in less than 2 years the transmission blew. No warranty or anything even though under 100,000 miles. Bought a vehicle from them, in less than 2 years the transmission blew. No warranty or anything even though under 100,000 miles. More

The salesmen were excellent, same for Sean in Financing office, and the service area fixed my problem on short notice so I was very happy overall. My only complaint was the lack of in house options that w office, and the service area fixed my problem on short notice so I was very happy overall. My only complaint was the lack of in house options that were not there for my need/request for installation, i.e., trailer hitch and body side molding. These options were available when I bought my 2019 at Hyundai in town for my Santa Fe at LIA which almost caused your outfit to lose a sale. I will do the trailer hitch on my own thru Amazon. More

Car was ready ahead of Schuyler time. Specified work completed and suggestions for next service noted with no pressure to book right away. Specified work completed and suggestions for next service noted with no pressure to book right away. More

I always receive good service. The dealership is conveniently located so that’s another plus. The staff are very friendly and answer any questions I might have. I love going there! The dealership is conveniently located so that’s another plus. The staff are very friendly and answer any questions I might have. I love going there! More