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Gary Rome Kia - Service Center

Enfield, CT

4.3
768 Reviews

768 Reviews of Gary Rome Kia - Service Center

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July 25, 2025

10/10 recommend! ! they take such good care of me every time I am there to get my car serviced <3 More

by Suniahd
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ivy Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisden Toccaline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 24, 2025

I had a serious issue with a car. I recently bought here. It was very stressful, but all in all between the dealership and the Kia corporation I would have to say it was all well done More

by TUCKER0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisden Toccaline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayliana Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 23, 2025

Service was excellent. Car wash was great. Everyone was professional. They took my car in at a timely manner. An excellent experience. More

by SANE50991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 18, 2025

Very good customer service overall. The staff is courteous and trustworthy and there are never any hidden surprises on your bill. More

by AJGPHOTOGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

July 16, 2025

Our car was serviced quickly. Good communication from the service dept. They were able to make me an appointment much sooner than other Kia dealerships. More

by MOIRAPLOOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

July 03, 2025

Answered all my questions. Explained how and what they do. Shuttle driver prompt and friendly. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 02, 2025

⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience getting my new car at Gary Rome Kia, and I couldn’t be happier with the service I received from John Brusco. From the moment I walked in, John was welcoming, patien More

by CCAP2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brusco
Jul 02, 2025 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 19, 2025

The team is very knowledgeable and very professional. They helped me with all my crazy questions. I highly recommend them. More

by BSKSURVAYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 19, 2025

Every thing went fine. It was a long wait though. Every one was nice. L More

by Kind
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

June 18, 2025

Service was excellent. I was in and out on 45 minutes. Service waiting room very clean More

by JOJo032162
Recommend Dealer
Yes
Jun 18, 2025 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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