Gary Rome Kia

I just bought a Kia Seltos Ex from Gary Rome Kia. My salesman John facilitated a pleasant and stress free experience. I highly recommend him if you are in the market. You will not be disappointed. salesman John facilitated a pleasant and stress free experience. I highly recommend him if you are in the market. You will not be disappointed. More

Been dealing with Gary Rome Kia since 2016, and all are intelligence and very professional. Was ther to purchase anew vehicle, and all went very smoothly and left with my new 2021 Kia GT K5 and love it ve intelligence and very professional. Was ther to purchase anew vehicle, and all went very smoothly and left with my new 2021 Kia GT K5 and love it very much. Thankyou Anthony More

I have found Gary Rome Kia an exceptional place to buy and service a car. I have been met with nothing but intelligence and professionalism through my experience there. I would certainly recommend Gary Ro and service a car. I have been met with nothing but intelligence and professionalism through my experience there. I would certainly recommend Gary Rome Kia for all your car needs. More

Hi I was there today to have my tires checked and they did it very fast. I was very satisfied. The gentleman that helped me was very friendly. did it very fast. I was very satisfied. The gentleman that helped me was very friendly. More

Great experience. Highly recommended. I run into issue with my credit score and was about to give up on a new car purchase. However, thanks to very helpful, patient and knowledgeable finance and sales man with my credit score and was about to give up on a new car purchase. However, thanks to very helpful, patient and knowledgeable finance and sales managers, who sweetened the deal, I went ahead with a purchase. My salesman D'Angelo was great too - very knowledgeable and friendly. This is my 3rd purchase of a new car and so far it is with the best experience. More

I bought my car here and have never brought it anywhere else for service. Until recently I always had good service. The last 1 1/2 years have been very disappointing. Their service people are always polite else for service. Until recently I always had good service. The last 1 1/2 years have been very disappointing. Their service people are always polite but Gary Rome is arrogant and the actual work being done has not been top notch like before. I have been charged for work not being done, I have been given an estimate for work that they have said needed to be done that I actually didn’t need, and today I was given an estimate that was double the price of what two other garages quoted for the same job. I have walked away feeling taken advantage of and lied to. I will never buy a car from Gary Rome and I will never bring my car back there. I am saddened by this because I love my KIA and I have been nothing but a loyal customer for the last 13 years. Justin and Brian were both very polite. I do not believe their problem is with their customer service team. I have always been greeted and spoken to in a polite and professional manner. More

Brian provided excellent service!!! everything was done in a great amount of time! super satisfied with Gary Rome Kia of Enfield. They never disappoint!! Always will me my go to in a great amount of time! super satisfied with Gary Rome Kia of Enfield. They never disappoint!! Always will me my go to More

The person who helped me was very courteous and very helpful. He met all my needs. He was very friendly. I would go back every time for my maintenance. helpful. He met all my needs. He was very friendly. I would go back every time for my maintenance. More

This is a great place. They have great service, very kind employees, and their timing on everything are always on time. I recommend this kia dealership. employees, and their timing on everything are always on time. I recommend this kia dealership. More

Long story - Plain and simple, go to another KIA dealer! Horrible experience buying a car from here. I was flying in from CA to purchase a car (we were moving back east) and coordinated the entir dealer! Horrible experience buying a car from here. I was flying in from CA to purchase a car (we were moving back east) and coordinated the entire deal with Anthony via email. We did everything remote, the last part of the deal was to pay the remaining down payment, we even signed the paper work and was good to go. Fast forward to pick up day, Anthony was disorganized and late to the airport to pick up my wife. Then inside the dealership Anthony asked my Wife for $500 more than was originally agreed upon, luckily she knew the numbers well and called me to confirm. Got an Oops, sorry from Anthony. After a few hours my wife is on her way home, not the smoothest pick up and slightly annoyed by Anthony asking for more money after agreeing upon the price of the car. Once home the car was parked and we thought this was all over... Went back to move the car in the drive way and the car would not start. After a few attempts, switching keys and attempting to jump start the car I called Anthony at the dealer, in which he claimed the car started fine and I would have to talk to service and he transferred me to service (on a Saturday, so they were closed and I got voice mail...). So I went through Kia roadside and they were helpful in sending out AAA to jump the car. Long story short and a few days of headaches the car was diagnosed with a dead battery. I worked with Ivy in their parts dept to get a new battery installed at the house, she was willing to work with us and got us a new battery without having to come into the dealership again (this is the only reasons for the one star....). Also when I saw the car in person a few days after this ordeal I noticed the car did not come with the floor mats that were depicted on the sticker (annoying, but adds to this mess). Fast forward a month and a half, my temp tags are expired (Meaning I can't drive the car) and I get a call from the Finance manager that they are missing my proof of insurance and "Anthony has been attempting to contact me about that to get my car registered". I call total BS, Anthony never attempted to contact me after the sale and now I have a car that I legally can't drive on the street that I am paying for. When factoring all of these into account I can say this has been the worst car buying experience to date and I will NEVER return to a Gary Rome dealer. More