Gary Mathews Motors - Service Center

Great service I got great service in and out, couldn't have been better! The gentleman in the service department was very kind, a fine art that has been lost over t I got great service in and out, couldn't have been better! The gentleman in the service department was very kind, a fine art that has been lost over time kudos! More

Car Door Our car door wouldn’t open from the outside and we were here in Clarksville on vacation. Anthony took us right in without an appointment and got our d Our car door wouldn’t open from the outside and we were here in Clarksville on vacation. Anthony took us right in without an appointment and got our door fixed! More

Get new tire I like taking my Jeep to a dealer for repairs. They always have given me great service and I want a Jeep trained technician working on it The servi I like taking my Jeep to a dealer for repairs. They always have given me great service and I want a Jeep trained technician working on it The service was fast and effective. Only issue is the person who waited on me had to ask me three time how to pronounce my name. It is not a hard name to pronounce Goddard. Basic English works. Split the word between the double letters: God dard. Other wise very happy with the service. More

Misdiagnosed Was told to take my vehicle to a different dealership since they couldn’t diagnose the issue. Charged for a part that wasn’t needed. Jeep JL with 19k Was told to take my vehicle to a different dealership since they couldn’t diagnose the issue. Charged for a part that wasn’t needed. Jeep JL with 19k miles. More

Oil Change Express Lane I have used the Express Lane oil change service since owning our car and have always had great service. The service plan is an extra bonus that the de I have used the Express Lane oil change service since owning our car and have always had great service. The service plan is an extra bonus that the dealer provides. The staff is always efficient, courteous and thorough. More

Good service, no worries Both service advisors were professional, knowledgeable and helpful during my service experience. Got my vehiclicle in there and diagnosed the issues q Both service advisors were professional, knowledgeable and helpful during my service experience. Got my vehiclicle in there and diagnosed the issues quickly. Had to orders parts but that isnt on the dealership. Pleased with the service I recieved. More

Reservations We scheduled our appointment and were quite it on our calendar as usual. Upon arrival, we're were informed that our appointment was the next day. The We scheduled our appointment and were quite it on our calendar as usual. Upon arrival, we're were informed that our appointment was the next day. The service clerk became very argumentative when we told him who we talked to and when it was scheduled. I informed the service manager that i did not appreciate being talked to the way we were and that i would be taking my business elsewhere. Recall was finally completed. More

Very good customer service, the service tech was very knowledgeable, efficient and courteous. The service was performed in a timely matter. Very happy with customer service, the service tech was very knowledgeable, efficient and courteous. The service was performed in a timely matter. Very happy with the service. More

Great experience From the time we arrived to the time we left we had great customer service. Very helpful and explained everything! Took under an hour to perform the From the time we arrived to the time we left we had great customer service. Very helpful and explained everything! Took under an hour to perform the required repair! More

1st Oil Change and U73 Safety Recall (software) I will schedule for the pending V15 Ball Joint Safety Recall when I learn Chrysler will have produced the parts. Bobby Morales was most helpful and pr I will schedule for the pending V15 Ball Joint Safety Recall when I learn Chrysler will have produced the parts. Bobby Morales was most helpful and professional. Work seems to have been perfect. Paperwork was understandable and accurate (I'm a stickler for the paperwork). Thank you! It was a pleasant 3-hour drive from NE Alabama, and everyone in the Gary Mathews team makes me ready to drive up again for the V15 Recall service. See you soon! More