349 Reviews of Gary Mathews Motors - Service Center
Easy in Easy out Fresh coffee in the waiting room. The personnel keep you appraised of the status. Courteous people throughout the dealership. Prompt service. Clea Fresh coffee in the waiting room. The personnel keep you appraised of the status. Courteous people throughout the dealership. Prompt service. Clean restrooms. Informed answers to questions. More
Crooks I have never seen an alternater go out in 2 years which was done by this location. When called to ask questions got no answer. I have never seen an alternater go out in 2 years which was done by this location. When called to ask questions got no answer. More
Treasured business in our community Gary Mathews practice is honest, true and real. They go above and beyond for their customers. Their staff is friendy, nice and do a good. Gary Mathews practice is honest, true and real. They go above and beyond for their customers. Their staff is friendy, nice and do a good. More
WARRANTY = NO WARRANTY Gas cap warning light and check engine light. Diagnosis: evaporator coil. Ram still in warranty, but “something” chewed through a line. Sorry, warrant Gas cap warning light and check engine light. Diagnosis: evaporator coil. Ram still in warranty, but “something” chewed through a line. Sorry, warranty doesn’t apply. Ordering a part. Will cost me $450+/-. Warranties are like insurance policies: more reasons NOT to pay than to pay. More
60,000 mile servive Took our Jeep Wrangler in for it's 60,000 mile service, (severe duty), and had them replace the rear wiper blade at my request. Took the shuttle serv Took our Jeep Wrangler in for it's 60,000 mile service, (severe duty), and had them replace the rear wiper blade at my request. Took the shuttle service home. When the work was complete the shuttle took me back to pick up the Jeep. Very happy. More
Great service. Went in for an Express oil change. Service was complete in 30 minutes. Thomas advised me I had 3 open safety recall which I scheduled for a later date Went in for an Express oil change. Service was complete in 30 minutes. Thomas advised me I had 3 open safety recall which I scheduled for a later date. The lounge had coffee and donuts. More
Service The services are great as long as you have a warranty and/or service plan. It seems like you need to have purchased the vehicle from this dealer, if y The services are great as long as you have a warranty and/or service plan. It seems like you need to have purchased the vehicle from this dealer, if you didn’t you kind of get the “whatever” service. Lack of information hurts at times. As long as it is dealer or MOPAR parts you’re good, but the lack of service for parts non dealer related is horrible. If you don’t buy it from them, they won’t install it even if you have an IOU and contacts. Should tell you that up front before you load the accessories and go there. More
Totally Excellent When buying a new vehicle or getting service Gary Mathews always exceeds my expectations. Sales and Service Depts. are the best I have ever dealed wit When buying a new vehicle or getting service Gary Mathews always exceeds my expectations. Sales and Service Depts. are the best I have ever dealed with. More
Quick, complete, and comfortable. Express Lane oil change is great. No appointment needed just pull in, get out and sit in the lounge. TV, coffee and updates on the progress of the wor Express Lane oil change is great. No appointment needed just pull in, get out and sit in the lounge. TV, coffee and updates on the progress of the work. They even look to see if you qualify for any coupon discounts. More
Recent Service of 2018 Grand Cherokee Overland My navigation was not performing accurately... at times not finding known addresses and at other times taking a route way out of the way and the servi My navigation was not performing accurately... at times not finding known addresses and at other times taking a route way out of the way and the service warning of “key has left vehicle” came up 4 different times over multiple weeks when the car was running and the fob was in my purse. Bobby said they performed some software upgrades on the navigation and could not duplicate the problem, so we assume the software upgrade resolved the problem, unless it occurs again More