Gary Crossley Ford - Service Center

15 Miles farther than my local Ford Dealer, worth the drive! Recently purchased a new Ford from Gary Crossley (first ever) and was hesitant about making that decision. I live close to Zona Rosa and have tried mo Recently purchased a new Ford from Gary Crossley (first ever) and was hesitant about making that decision. I live close to Zona Rosa and have tried more than once to purchase a new ford from the local dealer but could never make it happen. I have always driven GM trucks and was hopeful that my decision of buying a Ford was a good one. I couldn't have been more pleased with the sales experience, culture of the dealership, and my service experience to date! As a past owner of a new car dealership I would highly recommend the Crossley experience. Special thanks to Brandon Culbertson the service manager for handling a unique situation in a very professional way. Scott V More

Shock Install I have both a Ford and Chevy vehicle and use the Quick Lane service for basic required maintenance. I had replaced the front shocks myself on my Chev I have both a Ford and Chevy vehicle and use the Quick Lane service for basic required maintenance. I had replaced the front shocks myself on my Chevy several months earlier and needed the rear shocks replaced. I purchased the shocks and started to install them when I realizes that I could not reach the top bolts laying under the vehicle. I realized it would be easier to have the shocks changed if the vehicle was up in the air. I called several places and they were closed (Saturday) or would not install the shocks unless they were bought them. I called Quick Lane to inquire about the price and when they could install them. I was surprised in two ways, one being they could install them that day, but they wanted $180.00 labor to install them. It took around an hour for them to install the shocks. Sometimes you have to bit the bullet and pay the price. All the staff was courteous, the labor charge was higher than I thought it should have been. More

They take good care of you From our initial call about the tire sale to the installation we had a great experience. The employees were very kind and courteous as we kept callin From our initial call about the tire sale to the installation we had a great experience. The employees were very kind and courteous as we kept calling back before finally setting up the appointment. I was pleasantly surprised they took the time to get the car washed too! More

Great experience!!!! Love the employees!!! I would not take my car anywhere else!!!!! They got my car in quick, pricing great, customer service amazing!!!! I've driven my car for a couple of I would not take my car anywhere else!!!!! They got my car in quick, pricing great, customer service amazing!!!! I've driven my car for a couple of day's and it is so much better!!! Thank you!!! More

tire re pair oil change they did a great jo0b on my service repaired the tire in a timely manner I would recommend this dealership any time they are good shop they did a great jo0b on my service repaired the tire in a timely manner I would recommend this dealership any time they are good shop More

fast and friendly Crossley Ford is always prompt, friendly and attentive to customer needs. I would recommend this dealership to anyone who is looking for a new Ford a Crossley Ford is always prompt, friendly and attentive to customer needs. I would recommend this dealership to anyone who is looking for a new Ford and continuing service needs More

Fantastic Service I was given fantastic Customer Service from all members of the quick lube team! He provided me with a clear understanding of what my issue was and wh I was given fantastic Customer Service from all members of the quick lube team! He provided me with a clear understanding of what my issue was and what it was going to take to resolve it. More

Excellent service given by service staff The staff was very friendly, professional, and answered all my questions. My wait was pleasant and they told me my wait time and it was accurate. The The staff was very friendly, professional, and answered all my questions. My wait was pleasant and they told me my wait time and it was accurate. The service was excellent. More

quick, courteous and not pushy The guy at the counter checked me in quickly and gave me an hour estimate to completion. Before the hour was up he came and let me know what all they The guy at the counter checked me in quickly and gave me an hour estimate to completion. Before the hour was up he came and let me know what all they had done under the maintenance plan and that my tires would need to be replaced not in a rush, but probably within the next couple of oil changes and also let me know that the battery was running lower than optimal and may need to be replaced before winter sets in. I decided to get it changed. Upon completion, I asked the guy checking me out to show me the new battery and even though it was super busy, he took the time to show me the new battery and gave me some additional information- I really appreciated his time and willingness to provide me with whatever I needed. More

DE Review of Gary Crossley Ford Collision Center I would highly recommend the staff at Gary Crossley Ford's Collision Center, especially manager Leon Garrett as he is always helpful and patient with I would highly recommend the staff at Gary Crossley Ford's Collision Center, especially manager Leon Garrett as he is always helpful and patient with me, even though I'm EXTREMELY anal about how my car's exterior and interior look when it's worked on. He will always find a way to make time to squeeze me into his schedule, and when anything major comes along, he will always do his best to make sure that I'm paying a reasonable price for repair work, and not overcharging me. Really ethical in today's hard times! More